LiveCareer-Resume

voluntary worker treasurer resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am a committed and reliable individual who is capable of working under pressure and delivering targeted results to grow the business. I have good report writing skills and a drive to seeing things through to completion. Furthermore, I have considerable experience in leading teams. I am an effective team player who is capable of establishing, maintaining, and developing effective working relationships with my colleagues, subordinates, and service users alike. I have good interpersonal relationships with service users, care staffs, colleagues, multi-disciplinary teams and the Management team at large. My goal is to be a leader in my profession, committed to raising the profile of the social/health care sector, promoting independence, and abiding by the rules and regulations of the company, in line with the legislations that govern the business and health care industry. Professional Services to be Jessicare of and adhere to all Company policies / procedures and guidelines when undertaking any activities. To acquire, maintain and improve knowledge and skills required to competently perform all agreed activities.

Skills
  • SKILLS / ACHIEVEMENTS
  • Strong organizational skills.
  • Innovative and self-motivated.
  • Computer literate (Microsoft word, excel, publisher, power point).
  • Investigative and analytical skills.
  • Cultural Jessicareness and sensitivity.
  • Personal and professional integrity.
  • Financial aptitude.
  • Report generation
  • Route management
  • Store maintenance
  • Process optimization
  • Microsoft Office expertise
  • High-energy attitude
  • Adaptive team player
  • Transportation solution development
  • Retail sales customer service
  • Customer relations
  • Problem-solving abilities
  • Technologically savvy
  • Clerical support
  • Inbound and Outbound Calling
  • Quality control
  • Promotional support
  • Project management abilities
  • System implementation
  • Responding to Difficult Customers
  • Communication and Team Collaboration
  • Call Documentation
  • Understanding Customer Needs
Education and Training
University of Florida Gainesville, FL Expected in 12/2022 Master of Science : Medical Physiology And Pharmacology (GPA 3.37) - GPA :
  • Develop an in-depth comprehension of the nomenclature of drugs and biologics
  • Understand and define the principles of pharmacodynamics, pharmacokinetics and neuropharmacology
  • Explore and identify the stages of drug discovery, principles of drug-target interactions and pharmacogenetics as it relates to the individual responses to drugs
  • Gain working knowledge of human systems of the body as they relate to physiology and pharmacology
  • Analyze and discuss the physiology and pharmacology of hypertension and the quantitative measurements involved in pulmonary physiology
  • Discover pharmacology as it relates to cancer, integument, antimicrobials and antiparasitics
  • Cum laude graduate
Georgia Gwinnett College , Expected in 12/2019 Bachelor of Science : Biology, General Biology - GPA :
  • 3.65 GPA
  • Cum laude graduate
  • Honor Roll (Jan 2017-Dec 2019)
  • Explain the ecological concepts of organization, diversity, and interdependence as they relate to living organism.
  • I have experience to some tissue cultures through out my microbiology projects
  • I also have knowledge under laminar flow hoods and HEPA filtered environments
  • Validate the application of scientific research and the impact of this literature in Society. Demonstrate proficiency in basic lab skills and experimental design.
  • Applied basic chemistry and math to the study of the life sciences.
  • Describe the structures and functions of cells. Describe the structures and functions of biomolecules.
  • Learnt how to use record human pressure points and heart rate. Learnt to run IR, H NMR in lab
Experience
Peraton - Voluntary Worker- Treasurer
, , 03/2011 - 07/2014
  • Target Youths, to help them create jobs and raise funds for kids' education and cleaning the environment (Sanity). Part of the non-profitable organization is to sell T-shirts to make funds for the needies; Student supplies from the U.S to Africa and as well as help feed patients at the psychiatric hospital.
  • Assisted with facilities maintenance, basic cleaning and trash removal.
  • Encouraged people to be active in community through organizational events and projects.
  • Maintained ongoing email lists and excel spreadsheets to send information to volunteers.
  • Resolved complaints or issues using strong customer service and engagement skills.
  • Cultivated relationships and maintained regular communication with nonprofit agencies, schools, and social service agencies to solicit community needs.
  • Adhered to strict confidentiality policies in regard to personal and financial data.
  • Kept weekly schedule up-to-date in scheduling book and maintained appropriate records according to company procedures.
Brown & Brown, Inc. - Voluntary Worker
Bellingham, WA, 06/2018 - 07/2018
  • Helps to escort the elderly patients while they come for prayers
  • An hour of reading to the elderly
  • Escorting the elderly patients.
  • Making patients feel comfortable by reading to them. Treats/food delivery to the homeless.
  • Also buy provisions and distribute food to the homeless at any location.
  • Assisted with facilities maintenance, basic cleaning and trash removal.
Inter-American Development Bank - Research Scientist
Washington, DC, 08/2019 - 12/2019
  • Finding new antibiotics from a plant
  • Learning how to do the Kirby Bauer Assay
  • Learning the Antimicrobial capabilities
  • How to perform maceration and anti-inflammatory functions
  • Voluntary work
  • My research was finding out about new antibiotics for bacterial infections from an unknown plant (Momordica mossambica)
  • Maintained clean and fully operational laboratory equipment.
  • Kept patient information properly secured and confidential.
  • Developed reports and recommendations regarding research outcomes.
  • Performed experiments to explore acceptable methods of nuclear material usage, nuclear fuel reclamation and waste disposal.
  • Attended industry conferences and meetings to stay abreast of new theories and findings.
  • Published experimental and research findings in scientific publications and journals.
  • Stored specimens and laboratory equipment in specific locations under correct conditions.
  • Obtained, recorded and reported patient vital signs for medication administration.
  • My research was finding out about new antibiotics for bacterial infections from an unknown plant (Momordica mossambica).
  • Applied knowledge of mathematics, physics, chemistry and biology to support research and experiments.
  • Investigated gene composition and expression, as well as genetic engineering principles and effects.
  • Analyzed cell mutations in relation to cancer or other diseases.
Advanced Urology - Voluntary Worker
, , 05/2019 - 07/2019
  • Interdisciplinary of Biology: with Dr Timpte, we created a group called Science Tavern- we organized a science tavern committee of a free on that series of talks for adults and young adults
  • Each session was a talk to empower non-scientists to comfortably assess scientific issues, particularly those that impact social policy
  • Attended variety of professional development workshops centered on learning goals, classroom management, student motivation and engaging learning activities.
  • This was also presented at CREATE
  • Processed, organized and conducted inventory of various donated goods.
Walmart - Customer Service Assistant
, , 09/2014 - 08/2020
  • Demonstrates the right behaviours in the selling process and takes ownership for identifying needs and recommending appropriate solutions
  • Takes ownership for enhancing customer experience in the store and at every touchpoint
  • Provides the highest degree of customer service by making customers the first priority
  • I provide courteous and proactive support to customers by making sure that all apparel and home areas are well maintained, have appealing displays and are inviting to customers to shop
  • Completes customer transactions accurately and efficiently at check-outs and using online systems, including sales, returns and exchanges in accordance with authorized processes
  • Assist customers to find the products they are looking for by walking them to the areas of the store and assisting with merchandise selection
  • Completes customer transactions accurately and efficiently by using Point-of-Sale POS.
Treatments For Alzheimer's Disease Targeting The A - Research Fellow
, , 08/2021 - 12/2021
  • Collaborated with colleagues to discuss research programs and methodologies to influence leading edge practices.
  • Studied links between risk factors and effects.
  • Discussed research summaries with project team to monitor progress.
  • Created online applications for data analysis and presentation.
  • Utilized quasi-experimental methods and globally comprehensive data to analyze data.
  • Synthesized large amounts of information to support research efforts.
  • Constructed academic papers, reports, presentations and grants to assist research study efforts.
Community Service Society-Dr.Ceesay - Medical Assistant
, , 03/2021 - 11/2022

Bringing free, top-notch medical care and supplies directly to individuals in the Gambia who would not otherwise have access to healthcare is the main goal of missions.

  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Incorporated outside records into charts and EHR.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Through a 4weeks community engagement and education, medical missions seek to promote and prevent disease while also providing quality healthcare to those who are most in need.
  • scheduling appointments for patients.
  • vital signs measurement and recording.
  • updating digital medical records.
  • preparing blood samples for analysis in the lab.
  • other crucial administrative and clinical activities.
  • sensitizations in native tongues, the dos and don'ts of what should be done when someone becomes I’ll and how to use the drugs
  • Documented notes during patient visits.
  • Educated patients about medications, procedures and physician's instructions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
HEALTH CARE SUMMER INSTITUTE JUNIOR STAFF JOB - Supervisor of Student, Facilitator, Leadership
City, STATE, 06/2022 - 07/2022
  • Encouraged participation and provided focus and guidance for discussions within group.
  • Trained to properly and compassionately interact with clients coming from all walks of life and all life situations.
  • Chaperone students to and from scheduled activities of the program (e.g lectures, preceptorships).
  • In conjunction with Program Coordinator and other Junior Staffs, assist in planning educational, safe and enjoyable evening, weekend and holidayactivities.
  • Know the participants' medical/health concerns, medications being taken and notify Program Coordinator and Program Director immediately of any emergent or urgent medical concerns, including injuries, need for 911 services or need togo to the emergency department.
  • Work with the staff in the ODHE to coordinate activities, meals, issuing of lab coatsReport any/all violation(s) by student participants or staff to the Program
  • Determined appropriate budgets and administered expenditures.
Chimes/Alight Solutions-AT&T, UAW, America Airline - Service Delivery Consultant and Medical Coding
, , 08/2020 - 12/2022
  • Ability to multitask
  • On a constant call with, participants to help them make benefits choices
  • As a consultant, I help solve participants' needs on a daily basis
  • Inform participants about different medical insurance options and coverage they can get to see what best suits their needs
  • Assist customers in a wide variety of questions
  • Perform additional directed tasks
  • Giving excellent communication skills and customer service
  • Problem solving skills
  • Working under pressure with professionalism, dealing with all types of customers
  • Maintaining current knowledge from assigned customer-based trainings for current services pertaining to the job
  • Systematically review and analyze patient medical records to determine all appropriate diagnosis and procedures performed, and to produce coded abstract for physician billing
  • Submission of coded services for billing and or data entry of the coded services for claim submission in accordance with departmental productivity and accuracy standards
  • Code charge tickets for all surgical and non-surgical departments
  • Review and correct coded outpatient tickets
  • Code electronic chart documentation for medical wards and consultation services
  • Assists business office management with any special projects related to coding issues or questions that may include medical records audits and other coding/HIM support, as appropriate
  • Review employee accounts and answer questions based upon established policies and procedures.
NGHS Shadowing A PA- Dr. Lenahan - Shadowing Student
, , 05/2022 - 05/2022
  • Helped to perform common and skilled procedures.
  • Applied clinical safety procedures to protect patients and staff.
  • Learned new methods, processes and procedures for research and writing.
  • Devoted time outside of class to do homework, labs or class preparation.
VXI Global Solutions LLC/Chimes - Quality Assurance Consultant- Bread and Synchrony
, , 01/2023 - Current
  • Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Inspected and repaired products to meet project expectations.
  • Used quality monitoring data management systems to compile and track performance at team and individual levels.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Determined training needs of staff and organized training interventions to achieve quality standards.
  • Coordinated and supported on-suite audits conducted by external providers.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Enhanced customer satisfaction ratings by building client rapport and timely resolving crises and issues.
  • Identified performance trends to conduct gap analysis, contributing to learning solutions and support.
  • Produced test scripts for new automated software testing rounds.
Activities and Honors
Accomplishments
  • Develop an in-depth comprehension of the nomenclature of drugs and biologics
  • Understand and define the principles of pharmacodynamics, pharmacokinetics and neuropharmacology
  • Explore and identify the stages of drug discovery, principles of drug-target interactions and pharmacogenetics as it relates to the individual responses to drugs
  • Gain working knowledge of human systems of the body as they relate to physiology and pharmacology
  • Analyze and discuss the physiology and pharmacology of hypertension and the quantitative measurements involved in pulmonary physiology
  • Discover pharmacology as it relates to cancer, integument, antimicrobials and antiparasitics
  • Customer Interface - Greeted customers upon entrance and handled all cash and credit transactions.Assisted customers over the phone regarding store operations, product, promotions and orders.
Skills
  • SKILLS / ACHIEVEMENTS
  • Strong organizational skills.
  • Innovative and self-motivated.
  • Computer literate (Microsoft word, excel, publisher, power point).
  • Investigative and analytical skills.
  • Cultural Jessicareness and sensitivity.
  • Personal and professional integrity.
  • Financial aptitude.
  • Report generation
  • Route management
  • Store maintenance
  • Process optimization
  • Microsoft Office expertise
  • High-energy attitude
  • Adaptive team player
  • Transportation solution development
  • Retail sales customer service
  • Customer relations
  • Problem-solving abilities
  • Technologically savvy
  • Clerical support
  • Inbound and Outbound Calling
  • Quality control
  • Promotional support
  • Project management abilities
  • System implementation
  • Responding to Difficult Customers
  • Communication and Team Collaboration
  • Call Documentation
  • Understanding Customer Needs
Work History
Competent Youth Association - Voluntary Worker- Treasurer
, 03/2011 - 07/2014
  • Target Youths, to help them create jobs and raise funds for kids' education and cleaning the environment (Sanity). Part of the non-profitable organization is to sell T-shirts to make funds for the needies; Student supplies from the U.S to Africa and as well as help feed patients at the psychiatric hospital.
  • Assisted with facilities maintenance, basic cleaning and trash removal.
  • Encouraged people to be active in community through organizational events and projects.
  • Maintained ongoing email lists and excel spreadsheets to send information to volunteers.
  • Resolved complaints or issues using strong customer service and engagement skills.
  • Cultivated relationships and maintained regular communication with nonprofit agencies, schools, and social service agencies to solicit community needs.
  • Adhered to strict confidentiality policies in regard to personal and financial data.
  • Kept weekly schedule up-to-date in scheduling book and maintained appropriate records according to company procedures.
Gainesville Cultural Association - Voluntary Worker
Gainesville, GA 06/2018 - 07/2018
  • Helps to escort the elderly patients while they come for prayers
  • An hour of reading to the elderly
  • Escorting the elderly patients.
  • Making patients feel comfortable by reading to them. Treats/food delivery to the homeless.
  • Also buy provisions and distribute food to the homeless at any location.
  • Assisted with facilities maintenance, basic cleaning and trash removal.
Fengjie Sun - Research Scientist
Lawrenceville, GA 08/2019 - 12/2019
  • Finding new antibiotics from a plant
  • Learning how to do the Kirby Bauer Assay
  • Learning the Antimicrobial capabilities
  • How to perform maceration and anti-inflammatory functions
  • Voluntary work
  • My research was finding out about new antibiotics for bacterial infections from an unknown plant (Momordica mossambica)
  • Maintained clean and fully operational laboratory equipment.
  • Kept patient information properly secured and confidential.
  • Developed reports and recommendations regarding research outcomes.
  • Performed experiments to explore acceptable methods of nuclear material usage, nuclear fuel reclamation and waste disposal.
  • Attended industry conferences and meetings to stay abreast of new theories and findings.
  • Published experimental and research findings in scientific publications and journals.
  • Stored specimens and laboratory equipment in specific locations under correct conditions.
  • Obtained, recorded and reported patient vital signs for medication administration.
  • My research was finding out about new antibiotics for bacterial infections from an unknown plant (Momordica mossambica).
  • Applied knowledge of mathematics, physics, chemistry and biology to support research and experiments.
  • Investigated gene composition and expression, as well as genetic engineering principles and effects.
  • Analyzed cell mutations in relation to cancer or other diseases.
Science Tavern - Voluntary Worker
, 05/2019 - 07/2019
  • Interdisciplinary of Biology: with Dr Timpte, we created a group called Science Tavern- we organized a science tavern committee of a free on that series of talks for adults and young adults
  • Each session was a talk to empower non-scientists to comfortably assess scientific issues, particularly those that impact social policy
  • Attended variety of professional development workshops centered on learning goals, classroom management, student motivation and engaging learning activities.
  • This was also presented at CREATE
  • Processed, organized and conducted inventory of various donated goods.
Walmart - Customer Service Assistant
, 09/2014 - 08/2020
  • Demonstrates the right behaviours in the selling process and takes ownership for identifying needs and recommending appropriate solutions
  • Takes ownership for enhancing customer experience in the store and at every touchpoint
  • Provides the highest degree of customer service by making customers the first priority
  • I provide courteous and proactive support to customers by making sure that all apparel and home areas are well maintained, have appealing displays and are inviting to customers to shop
  • Completes customer transactions accurately and efficiently at check-outs and using online systems, including sales, returns and exchanges in accordance with authorized processes
  • Assist customers to find the products they are looking for by walking them to the areas of the store and assisting with merchandise selection
  • Completes customer transactions accurately and efficiently by using Point-of-Sale POS.
Treatments for Alzheimer's Disease Targeting the A - Research Fellow
, 08/2021 - 12/2021
  • Collaborated with colleagues to discuss research programs and methodologies to influence leading edge practices.
  • Studied links between risk factors and effects.
  • Discussed research summaries with project team to monitor progress.
  • Created online applications for data analysis and presentation.
  • Utilized quasi-experimental methods and globally comprehensive data to analyze data.
  • Synthesized large amounts of information to support research efforts.
  • Constructed academic papers, reports, presentations and grants to assist research study efforts.
Community Service Society-Dr.Ceesay - Medical Assistant
, 03/2021 - 11/2022

Bringing free, top-notch medical care and supplies directly to individuals in the Gambia who would not otherwise have access to healthcare is the main goal of missions.

  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Incorporated outside records into charts and EHR.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Through a 4weeks community engagement and education, medical missions seek to promote and prevent disease while also providing quality healthcare to those who are most in need.
  • scheduling appointments for patients.
  • vital signs measurement and recording.
  • updating digital medical records.
  • preparing blood samples for analysis in the lab.
  • other crucial administrative and clinical activities.
  • sensitizations in native tongues, the dos and don'ts of what should be done when someone becomes I’ll and how to use the drugs
  • Documented notes during patient visits.
  • Educated patients about medications, procedures and physician's instructions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
HEALTH CARE SUMMER INSTITUTE JUNIOR STAFF JOB - Supervisor of Student, Facilitator, Leadership
Gainesville, GA 06/2022 - 07/2022
  • Encouraged participation and provided focus and guidance for discussions within group.
  • Trained to properly and compassionately interact with clients coming from all walks of life and all life situations.
  • Chaperone students to and from scheduled activities of the program (e.g lectures, preceptorships).
  • In conjunction with Program Coordinator and other Junior Staffs, assist in planning educational, safe and enjoyable evening, weekend and holidayactivities.
  • Know the participants' medical/health concerns, medications being taken and notify Program Coordinator and Program Director immediately of any emergent or urgent medical concerns, including injuries, need for 911 services or need togo to the emergency department.
  • Work with the staff in the ODHE to coordinate activities, meals, issuing of lab coatsReport any/all violation(s) by student participants or staff to the Program
  • Determined appropriate budgets and administered expenditures.
Chimes/Alight Solutions-AT&T, UAW, America Airline - Service Delivery Consultant and Medical Coding
, 08/2020 - 12/2022
  • Ability to multitask
  • On a constant call with, participants to help them make benefits choices
  • As a consultant, I help solve participants' needs on a daily basis
  • Inform participants about different medical insurance options and coverage they can get to see what best suits their needs
  • Assist customers in a wide variety of questions
  • Perform additional directed tasks
  • Giving excellent communication skills and customer service
  • Problem solving skills
  • Working under pressure with professionalism, dealing with all types of customers
  • Maintaining current knowledge from assigned customer-based trainings for current services pertaining to the job
  • Systematically review and analyze patient medical records to determine all appropriate diagnosis and procedures performed, and to produce coded abstract for physician billing
  • Submission of coded services for billing and or data entry of the coded services for claim submission in accordance with departmental productivity and accuracy standards
  • Code charge tickets for all surgical and non-surgical departments
  • Review and correct coded outpatient tickets
  • Code electronic chart documentation for medical wards and consultation services
  • Assists business office management with any special projects related to coding issues or questions that may include medical records audits and other coding/HIM support, as appropriate
  • Review employee accounts and answer questions based upon established policies and procedures.
NGHS Shadowing a PA- Dr. Lenahan - Shadowing Student
, 05/2022 - 05/2022
  • Helped to perform common and skilled procedures.
  • Applied clinical safety procedures to protect patients and staff.
  • Learned new methods, processes and procedures for research and writing.
  • Devoted time outside of class to do homework, labs or class preparation.
VXI Global Solutions LLC/Chimes - Quality Assurance Consultant- Bread and Synchrony
, 01/2023 - Current
  • Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Inspected and repaired products to meet project expectations.
  • Used quality monitoring data management systems to compile and track performance at team and individual levels.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Determined training needs of staff and organized training interventions to achieve quality standards.
  • Coordinated and supported on-suite audits conducted by external providers.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Enhanced customer satisfaction ratings by building client rapport and timely resolving crises and issues.
  • Identified performance trends to conduct gap analysis, contributing to learning solutions and support.
  • Produced test scripts for new automated software testing rounds.

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Resume Overview

School Attended

  • University of Florida
  • Georgia Gwinnett College

Job Titles Held:

  • Voluntary Worker- Treasurer
  • Voluntary Worker
  • Research Scientist
  • Voluntary Worker
  • Customer Service Assistant
  • Research Fellow
  • Medical Assistant
  • Supervisor of Student, Facilitator, Leadership
  • Service Delivery Consultant and Medical Coding
  • Shadowing Student
  • Quality Assurance Consultant- Bread and Synchrony

Degrees

  • Master of Science
  • Bachelor of Science

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