Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Motivated and eager to learn all aspects of more professional businesses while further developing advanced communication, mechanical, maintenance, sales and finance abilities.

Dedicated leader, problem-solver and team manager with 3 years of experience in management. Bilingual customer service leader with fluency in Spanish and English. Proven expertise in boosting calling comfort and satisfaction by calmly resolving any concern. Open and clear communication style with good multitasking skills. Dedicated to maintaining highest customer satisfaction while processing large volumes of calls in busy offices. Talented Support Technician bringing 3 years of experience in cell phone equipment. Knowledgeable about operations and repairs. Enthusiastic about helping operations run smoothly by providing top-notch support. Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills. Proficient Graphic Designer knowledgeable about logos, marketing materials and website design. Demonstrated success at providing complete business services to corporate clients. Experienced Graphic Artist and Designer bringing 7 years' experience applying technical and creative abilities to diverse customer projects. Highly effective at collaborating with artistic, project, production and administrative leadership to complete tasks according to budget and schedule goals. Went to college for digital art but did not finish, expanding references and using my skills and hard work to get further along in life. Detail-orientated Beginner Handyman offering 2 years of hands-on experience in landscaping and gardening. Well-versed in carpentry, plumbing and electrical projects. Trustworthy and diligent with focus on completing projects with quality and efficiency. Always ready to learn more.

  • Business planning
  • Business Development
  • Project support
  • Negotiation
  • Team Leadership
  • Strategic Planning
  • Consulting
  • Budgeting
  • Employee training
  • Staffing requirements
  • Product upselling
  • Credit card processing
  • Stocking and replenishing
  • Customer assistance
  • Bagging and packaging
  • Refunds and exchanges
  • Cash drawer management
  • Cash register operations
  • Point of sale knowledge
  • Identification checks
  • Receipt and refund issuance
  • Currency sorting
  • Inventorying products
  • Price changes
  • Cleaning and sanitizing
  • Sanitizing understanding
  • Kitchen equipment operation and maintenance
  • Food production management
  • Equipment Maintenance
  • Kitchen staff coordination
  • Recipes and menu planning
  • Data Entry
  • Math skills
  • Basic math
  • Bilingual Spanish/English
  • Spanish interpreting
  • Spanish language writing
  • Digital art knowledge
  • Fine art
  • Website support
  • Website navigation
  • Website management
  • Website design expert
  • Application development
  • Adobe Photoshop
  • Adobe InDesign
  • Proficient in MS Office
  • Brand management
  • Staff development
  • Promotional support
  • Strong communication skills
  • Cheerful and energetic
  • Inbound and outbound calling
  • Flexible schedule
  • Time management
  • Invoice processing
Work History
Temporary Smoothie Maker, 11/2019 to 04/2020
Dsv Road TransportGrand Rapids, MI,
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant
  • Oversaw food preparation and monitored safety protocols
  • Motivated staff to perform at peak efficiency and quality
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Maximized quality assurance by completing frequent checks of line
  • Stayed up to date on changing product and service options to provide top-notch support to customers and employees
  • Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty
  • Managed and mentored team of 12 employees
  • Explained services and products to customers in friendly and engaging way
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Counted cash in register drawer at beginning and end of shift
  • Checked prices for customers and processed items sold by scanning barcodes
  • Educated customers on promotions to enhance sales
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
Claire Maintenance , 06/2018 to 04/2020
University Of Tennessee Medical CenterKnoxville, TN,
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
  • Kept tools and equipment cleaned, well-maintained and properly stored to promote team efficiency.
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
  • Discussed repairs with customers and advocated for vehicle safety.
  • Inspected all vehicle systems to assess function and uncover defects.
  • Cleaned, operated and maintained machinery for optimal team productivity.
  • Directed traffic away from hazardous locations, protecting team members and general public.
  • Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
  • Diagnosed and repaired mechanical issues on diesel, natural gas, and propane gensets.
  • Assembled machines and mechanics according to instructions.
  • Dismounted and mounted wheels and tires for balancing, repair and replacement.
Supervisor, 08/2016 to 09/2019
ZaggCity, STATE,
  • Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from screen protectors and other phone accessories, protecting company reputation and loyal client base
  • Repaired cracked phone screens
  • Counted cash in register drawer at beginning and end of shift
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Checked prices for customers and processed items sold by scanning barcodes
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
  • Pleasantly greeted all callers and asked how to be of assistance
  • Met all customer call guidelines including service levels, handle time and productivity
  • Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings 25%
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
Manager, 07/2018 to 08/2019
Donuts N' MoreCity, STATE,
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
  • Trained new employees in specific job requirements
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
  • Monitored safety and functionality of 12 equipment and made adjustments to optimize productivity
High School Diploma: , Expected in
Klein Forest High School - Houston, Tx,
: Graphic Design, Expected in 2021
Lonestar College - Houston, TX,

Expected Graduation date was May 2021, however the cost of college was too expensive thus leaving in 2020.

  • Competition Team , SOREAL Dance studio, 2015 to Current
  • Certificate of Management and Food handlers Distribution: TX-102702 (Exp. 9/14/2023)

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Resume Overview

School Attended

  • Klein Forest High School
  • Lonestar College

Job Titles Held:

  • Temporary Smoothie Maker
  • Claire Maintenance
  • Supervisor
  • Manager


  • High School Diploma
  • Some College (No Degree)

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