LiveCareer-Resume

sous chef resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Skills
  • Deposit and Withdrawal Management
  • ATM Balancing
  • Teller Transactions
  • Customer Relationship Development
  • Phone Inquiries
  • Transaction Processing
  • Balancing ATM Machines
  • High-Quality Ingredients
  • Food Preparation and Safety
  • Inventory Management
  • Budgeting and Cost Control
  • Food Preparation and Safety
  • Sales Expertise
  • POS System Operations
  • Coffee Machinery
  • Cash Register Operation
  • New Hire Training
  • Conflict Mediation
  • Excellent Memory
  • Retail Management
  • Adaptive and Creative
  • Microsoft PowerPoint
  • Microsoft Excel
  • Retail Sales Customer Service
  • Sales and Upselling
  • Computer Proficiency
  • Customer Service
  • Problem-Solving Ability
Education
RGIT Melbourne, VIC, Expected in 04/2023 ā€“ ā€“ : Barista Certification - GPA :
Victorian College of Education Melbourne, VIC, Expected in 12/2021 ā€“ ā€“ High School Diploma : - GPA :
Certifications
  • Certified Barista
Work History
Benchmark Senior Living - Sous Chef
Agawam, MA, 01/2018 - 12/2022
  • Acted as head chef when required to maintain continuity of service and quality.
  • Collaborated with staff members to create meals for large banquets.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Ipg Photonics Corporation - Customer Service Representative
Chicago, IL, 02/2020 - 02/2022
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Made and served brand-specific cafĆ© beverages with focus on speed, quality and consistency.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Ipg Photonics Corporation - Customer Service Representative
Cincinnati, OH, 03/2017 - 04/2018
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Handled customer inquiries and suggestions courteously and professionally.
Washington Federal - Bank Teller
Bend, OR, 07/2015 - 09/2015
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • 'Managed over 50 customer calls per day
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Educated customers on use of banking website and mobile apps.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Turned in excess cash to maintain drawer security.
  • Provided customer records, account statements and copies of checks.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.

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Resume Overview

School Attended

  • RGIT
  • Victorian College of Education

Job Titles Held:

  • Sous Chef
  • Customer Service Representative
  • Customer Service Representative
  • Bank Teller

Degrees

  • High School Diploma

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