Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of a fast-paced environment. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks.

  • Capital investment planning
  • Systems implementation
  • Mergers and acquisitions knowledge
  • Performance reporting
  • Process improvement strategies
  • Workforce training
  • Transporting files
  • Faxing documents
  • Data entry documentation
  • Microsoft
  • Back office operations
  • 10-key proficiency
  • Inventory systems
  • Cash deposit preparation
  • Mail management
  • PC proficient
  • Deadline-oriented
  • Documentation and reporting
  • Staff training and development
  • Resourceful
  • Administrative support
  • Organization
  • Communications
  • MS Office
  • Team management
  • Team building
  • Problem resolution
  • Customer service
Shift Supervisor Trainee, 04/2020 - Current
Tiffany & Co. Atlanta, GA,
  • Calculated, documented and reviewed daily and weekly cash deposits.
  • Handled cash and deposits using proper accounting procedures and documentation.
  • Completed end-of-day counts and securing funds to prevent loss or theft.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Improved processes by identifying slow-downs and collaborating with cashies to resolve.
  • Trained new team members in cash register operation, stock procedures and customer service.
Administrative Assistant, 06/2015 - 04/2020
Hyatt Salt Lake City, UT,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Conducted thorough research using various media sources to obtain relevant data for staff requirements.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Guided administrative and professional staff through computer and software problems.
  • Supported work of Program Staff by coordinating resources, documents and staff to meet challenging deadlines.
  • Interacted with supervisor and various experts to address escalated issues.
Residential Advisor, 06/2016 - 01/2017
Memorial Healthcare System Springfield, IL,
  • Advised and referred students to appropriate resources in personal, social and academic matters.
  • Participated in room choosing, orientation, maintenance, room change requests and opening and closing of residence halls.
  • Prepared flyers to inform students of on-campus events and meetings, posting to bulletin boards to attract attention.
  • Collaborated with faculty advisors to address and facilitate working through students' academic difficulties, deficiencies and personal concerns.
  • Coordinated, planned and supervised hall gatherings and functions to promote and increase social skills among students.
  • Encouraged and educated students on maintaining appropriate noise levels, living conditions and respecting others' rights.
  • Established professional rapport with hall residents, building lasting relationships with people of various ages and from all cultures.
  • Attended campus meetings, staff seminars, in-service training programs and workshops to learn how to increase program and skill development.
  • Reported illnesses, emergencies and crisis situations immediately to Residntial Supervior for assistance.
  • Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows and propped open doors.
  • Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
  • Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
Education and Training
High School Diploma: , Expected in 06/2009
Dr. Henry A. Wise Jr. High School - Upper Marlboro, MD
Certification: TCU/IAM, Expected in 01/2015
Potomac Job Corps - Washington, DC,

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School Attended

  • Dr. Henry A. Wise Jr. High School
  • Potomac Job Corps

Job Titles Held:

  • Shift Supervisor Trainee
  • Administrative Assistant
  • Residential Advisor


  • High School Diploma
  • Certification

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