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Shift Supervisor/Server Resume Example

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SHIFT SUPERVISOR/SERVER
Professional Summary

Proficient and caring Nursing team member offering over two years of patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Work History
Origin Beer Lab - Shift Supervisor/Server Ashland , VA 10/2017 - Current
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas
  • Upsold daily specials and beverage promotions to exceed daily sales goals
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
Covenant Home Care - Home Health Aide Ashland , VA 12/2016 - 10/2017
  • Developed rapport to create safe and trusting environment for care
  • Completed entries in log books, journals and care plans to document accurately report patient progress
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
  • Assisted disabled clients in any way necessary to facilitate independence and well-being
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships
  • Traveled to clients' homes to provide healthcare services and promote continuity of care
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheel-chairs by providing consistent support
  • Provided patients with assistance in completing such tasks as transportation to appointments and household repairs, effectively reducing daily burden on family members
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness
  • Kept close eye on behavior and emotional responses of clients, consulting with Registered Nurse to address concerns and protect each person from any harm
St. Mary's Health Care System - Patient Care Technician Richmond, VA 04/2015 - 12/2016
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Registered Nurse
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve phlebotomy
  • Provided care for patients based on physical, psychological, educational and safety criteria
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
References
  • Wendy McPhail
    Instructor,
    ECPI University
    2809 Emerywood Parkway,
    Richmond, VA 23294
    (804) 417-4742
    WMcPhail@ecpi.edu
  • Marenda Sowers
    Instructor/Mentor,
    ECPI University
    2809 Emerywood Parkway,
    Richmond, VA 23294
    (804) 239-6988
    misowers@yahoo.com
  • Corey Johnson
    General Manager
    Origin Beer Lab
    106 South Railroad Avenue
    Ashland, VA 23005
    (804) 617-9532
    johnsoncb89@gmail.com

Skills
  • First aid and safety
  • Enthusiasm 
  • Proper catheter insertion/removal
  • Companionship and emotional support
  • Patient-focused care
  • Information collection
  • Ostomy site care
  • Critical Thinking
  • Medication administration
  • Clinical judgment
  • Tube feedings and medications familiarity
  • Charting and clinical documentation
  • Time management
  • Maintain closed wound drainage system
  • Organizational Skills
  • Hospice and palliative care
  • Culturally-competent care
  • Dementia and Alzheimer's knowledge
  • Venipuncture
  • Administer tube feeding, preventing aspiration
  • Teamwork
  • Leadership
  • Professional bedside manner
  • Positive behavior modeling
  • Infection control and aseptic procedures
  • Supporting personal needs
  • Tracheostomy care
  • Patient education
    • Education
    Expected in 01/2020 ECPI University Richmond, VA Certificate : Practical Nursing
    • Member of Partnership Excellence Group
    • Dean's List Fall, Spring, and Summer Semester of 2019
    • Awarded ”Dependable,” and “Hardworking,” student badges
    • Graduating with 3.87 GPA
    04/2016 Virginia School For Nurse Aides Richmond, VA Certificate : Nurse Aid
    06/2012 Hanover High School Mechanicsville, VA High School Diploma
    Certifications
    • BLS
    • CPR
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    Resume Overview

    Companies Worked For:

    • Origin Beer Lab
    • Covenant Home Care
    • St. Mary's Health Care System

    School Attended

    • ECPI University
    • Virginia School For Nurse Aides
    • Hanover High School

    Job Titles Held:

    • Shift Supervisor/Server
    • Home Health Aide
    • Patient Care Technician

    Degrees

    • Certificate : Practical Nursing
      Certificate : Nurse Aid
      High School Diploma

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