Enthusiastic [Job Title] experienced in [Type] environments and knowledgeable about security, safety and service standards. Effective at managing order and increasing revenue. Driven to apply [Number] years of experience to improve operations. Positive and upbeat [Job Title] with solid background in [Type] environments. Knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands.
Skills
ADDITIONAL INFORMATION
Art
Artist
Cash Handling
Communication Skills
Creative Writing
Customer Service
CUSTOMER CARE
Electronics
Packaging
Sales
Phone
Writing Skills
Safety Understanding
Learning Strategies
Operation Monitoring
Inventory Management
Inventory Control
Staff Management
Employee Training
Cash Handling Expertise
Cash Management
Storage of Products
Food Safety
Quality Management
Customer Complaint Resolution
Experience
Shift Supervisor, 09/2020 to Current Doordash – Arlington, TN,
Collaborated with team members to improve performance and implement training updates.
Resolved customer complaints and reported issues to senior management.
Performed opening and closing procedures including setting up registers and arranging products to keep facility operations-ready.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Complied with company service standards, including inventory and cash control procedures.
Monitored cafe for seating availability, safety and wellbeing of guests.
Protected store assets and facilities by complying with company policies and procedures.
Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
Managed [Number] team members, including scheduling, training and conflict resolution.
Ordered, received and stocked supplies and retail products.
Resolved customer disputes with tact and professionalism.
Received and accurately processed customer payments.
Decoratively packaged all products.
Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
Performed end-of-day duties by balancing payments and receipts in cash register.
Upsold products to customers and made recommendations based on staff and customer experience.
Processed telephone orders, reviewing and verifying all information for accuracy.
Front of House Staff, 09/2019 to Current Niche Food Group – St. Louis, MO,
Authorized to work in the US for any employer, My position requires a variety of activities, including sales and customer service, food handling/ packaging, daily and weekly cleaning, and much more.
Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Operated cash register, collected payments and provided accurate change.
Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
Described menu items to customers and suggested products based on stated preferences.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Cleaned and sanitized work areas, utensils and equipment.
Greeted guests with pleasant smile and superior customer service.
Memorized official and off-menu preparations to serve all customer beverage desires.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Made orders by slicing, weighing, packaging and pricing meats and cheeses.
Organized ingredients and restocked supplies to prepare for busy periods.
Upheld food safety standards at all times.
Guest Services Team Member, 05/2017 to 08/2019 Cedar Fair Entertainment Company – Sandusky, OH,
Conducted job training for [Number] employees.
Assessed customer needs and upsold products and services to maximize sales.
Educated customers on special pricing opportunities and company offerings.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
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