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Shift Supervisor Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Friendly, focused and customer driven individual seeking a position to utilize and grow my work experience. Experience with time management and organization, ordering and stocking supplies, handling phone duties, front end customer service, appointment scheduling, billing, and selling merchandise. Experience in reception tasks and handling payroll, audits, general ledgers, A/P and A/R accounts. Specializes in creating a friendly and receptive environment.

Skills
  • Proficiency in customer service
  • Quick learner
  • Time management
  • Well-organized
  • Computer proficient
  • Excellent communication
  • Record-keeping
  • Excellent writing skills
  • Relationship Building
  • Attention to detail
  • Payroll policies and procedures
  • Internal controls
  • Multi-state payroll
  • New employee processing
  • Documentation and reporting
  • Daily payroll activities
  • Employer compliance
  • Insurance billing
  • Customer-oriented
  • Hiring and training
  • Cash handling ability
  • Travel administration
  • 10-key proficiency
  • Detailed meeting minutes
  • Advanced MS Office Suite knowledge
Experience
Administrative Assistant, 09/2018 to 10/2020
Cushman & WakefieldAddison, TX,
  • Placed mail into appropriate PO boxes.
  • Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports
  • Improved accuracy of payroll journal entries by developing and implementing payroll reconciliation tool
  • Audited contracts, orders and vouchers
  • Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls
  • Weighed parcels, calculating costs based on type, total weight, and final destination.
  • Assisted customers in receiving oversized parcels by carrying items inside.
    Established new accounts and created memberships, resulting in
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Shift Supervisor, 08/2016 to 09/2018
E. A. Sween CompanyDownsville, WI,
  • Greet and and listen effectively to ensure courteous and quick service with focus on treating customers with care and respect
  • Maintain shop cleanliness at all times; including proper equipment sanitization, cleaning counters and trash disposal
  • Ring up, prepare and serve drinks/food in accordance with health codes and shop standards
  • Train new barista employees with emphasis on Starbucks standards and experience
  • Efficiently manage barista relief schedules
Receptionist, 05/2014 to 09/2016
Tutera Senior LivingMontgomery, AL,
  • Manage individual calendars for salon employees
  • Schedule, reschedule and cancel appointments
  • Handle monetary transactions
  • Manage incoming and outgoing calls
  • Customer services
  • Maintain salon cleanliness including sweeping and trash disposal.
Education and Training
Associate of Applied Business: Business Marketing, Expected in
North Seattle College - Seattle, WA,
GPA:

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Resume Overview

School Attended
  • North Seattle College
Job Titles Held:
  • Administrative Assistant
  • Shift Supervisor
  • Receptionist
Degrees
  • Associate of Applied Business