Shift Supervisor resume example with 8+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Experienced manager with excellent customer service skills. Action-oriented with strong ability to communicate effectively with a variety of associates. Reliable, self-motivated business professional. Highly versatile and flexible; quick learner and enjoys a challenge. Performs well with deadlines and under pressure. Graduated with an Associate’s Degree Specialized in Business.

  • Excellent communication skills
  • Employee training and development
  • Database management
  • Articulate and well-spoken
  • Accurate and detailed
  • Works well under pressure
  • Human resource laws knowledge
  • Accounting familiarity
  • Flexibility
  • MS Office
  • Reliable and punctual
  • Account reconciliations
  • Budget analysis
  • General and tax accounting
  • Periodic financial reporting expert
  • Fiscal budgeting knowledge
  • Ethical approach to finance
  • Intuit QuickBooks specialist
  • Excellent planner and coordinator
Blue Ridge Community and Technology College Martinsburg, WV Expected in 2011 Associate of Arts : Business - GPA : GPA: 3.8

Business GPA: 3.8


While the Director of Pan Tran, the first transit agency in the State of West Virginia to coordinate a partnership with another agency that had transit as a secondary service, a Senior Center. This partnership has been lauded as “groundbreaking” by the State Department of Public Transit. Contributed to a 25% increase in ridership thee consecutive years by adding new routes, and re-configuring the existing routes within the public transit system.

Mitchells & Butlers - Shift Supervisor
Bartley, NE, 10/2013 -
  • Directly interacts with customers to provide fast, friendly service
  • Provides day-to-day prioritization of work assignments to Salesperson staff
  • Ensures a clean location is provided
  • Trains and coaches employees as appropriate
  • Delegates tasks and follow up as necessary
  • Ensures all products are ordered, merchandised, rotated and readily available for the customers
  • Accurately completes paperwork
  • Assists the Store Manager and Assistant Manager in creating a positive culture by treating employees fairly and with respect.
  • Prioritizes tasks and delegates effectively
  • Strong commitment to teamwork
  • Strong communication skills, including the ability to professionally communicate verbally to customers as well as front-line and management staff
  • Ability to handle difficult situations professionally
Rasmussen College - Finance Manager
Rockford, IL, 2011 - 05/2012
  • Welcomed customers and established annual memberships
  • Setup and maintained general ledger accounts
  • Responsible for the inventory of all fire arms and ammunition
  • Recorded and maintained a complex inventory spreadsheet to ensure that the guns were logged and paid for correctly
  • Managed all bank accounts, notes payable, contracts
  • Accounts payable, accounts receivable
  • Payroll, monthly, quarterly and annual taxes, and inventory
  • Paid all invoices in a timely manner in order to receive any and all discounts available
  • Tracked all open accounts receivable to ensure timely receipt of payment
  • Setup entire business in QuickBooks, to manage all accounting needs
  • Input all daily sales into QuickBooks and balanced sales to the cash received in order to manage any theft.
  • Prepared an income statement and balance sheet on a monthly basis
  • Maintained fixed assets
Eastern Panhandle Transit Authority - Director of Public Transit
City, STATE, 10/2002 - 08/2009
  • Completed annual budget preparation in a timely manner
  • Maintained the spending of federal funds
  • Made recommendations to the Board of Directors to revise the budget throughout the year in order to stay within the current budget
  • Coordinated Federal and State grant applications
  • Wrote grants and submitted them to the Federal Transit Agency, applied for new grants to the State of WV
  • Managed entire staff of 32+ employees, including taking all necessary disciplinary actions as needed and staffing
  • Reconciled all general ledger accounts for the annual audit
  • Wrote notes to the financial statements on an annual basis and worked closely with the auditor
  • Approved all accounts payable invoices and posted to the correct general ledger account
  • Prepared quarterly payroll tax returns, 941 deposits, unemployment, and workers compensation reports
  • Reconciled state tax deposits to the year end process
  • Processed all W2 forms and reconciled taxes and to general ledger
  • Reviewed monthly expenditure reports, balanced all balance sheets accounts to general ledger
  • Responsible for grant applications into the Federal Transit Team Web System
  • Maintained grants and ensured compliancy with the federal and state requirements
  • Maintained contracts and secured additional contracts
  • Wrote internal policy and procedure manual.
  • Managed office and operational assignments for maximum effectiveness
  • Reviewed and approved all payroll expenditures
  • Attended Metropolitan Planning Organization meetings, West Virginia Public Transit Association meetings was a voting member of the above organizations
  • Maintained drug and alcohol program and made sure that we were in compliance with the Federal Transit Administration and Department Of Transportation regulations
  • Prepared annual National Transit Data Base reports and requirements
  • Maintained fixed asset schedule for all of our capital expenditures
  • Wrote and received several subsidized Grants totaling over 5 million dollars in aggregate. Secured over 1 million dollars from the Federal Government to increase the size of the facility
  • Installed and maintained the Network for facility, installed all hardware and software
  • Trained all office staff on the use of a variety of software programs
  • 20+ years in Accounting, Finance and Management
  • Customer-Oriented
  • Certified Trainer
  • Dependable and professional

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Resume Overview

School Attended

  • Blue Ridge Community and Technology College

Job Titles Held:

  • Shift Supervisor
  • Finance Manager
  • Director of Public Transit


  • Associate of Arts

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