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Shift Supervisor Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Decisive founder and facilitator adept at driving company growth through creative and innovative marketing strategies. Skilled at analyzing market trends and customer needs to develop highly-effective and targeted marketing campaigns.

Social Media Manager excelling at leveraging the power of social media networks to boost brand loyalty and visibility.

Creative Social Media Manager bringing four years’ experience in marketing and advertising projects for several companies. Adept at leading multidisciplinary objectives and teams through proven effective and strategically designed plans, impacting highly-visible and profitable marketing campaigns.

Marketing Manager with expertise in both online and direct mail marketing campaigns and strategy. Solid understanding of digital marketing, including social media marketing.

Enthusiastic Shift Supervisor knowledgeable in upselling and building rapport with customers. Talented people person with 25+ years of experience working in customer driven environments. Committed to providing excellent customer service to every customer.

Accomplishments include eliminating waste, improving employee satisfaction, optimizing processes to maximize business revenues. Proven leadership, decision-making and organizational skills.

High-energy Manager successful in building and motivating dynamic teams. Cultivates company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Skills
  • Account Management
  • Client relationship management
  • Digital marketing
  • Team Leadership
  • Social content publishing
  • Brand promotion
  • Brand development
  • Social Media Management
  • Social Media Marketing
  • Written and verbal communication
  • Multitasking
  • Data analysis
  • Superb writer and editor
  • Knowledge of market trends
  • Graphic design
  • Special events planning
  • Non-profit management
  • Digital advertising
  • Excellent written and verbal communicator
  • Enthusiastic team player
  • Media relations
  • Global marketing
  • Self-directed
  • Skilled multi-tasker
  • Mobile marketing
  • Project management
  • Advertising
  • New customer acquisition
  • Decisive
  • Print and electronic media
  • Exceptional writing skills
  • Innovative
  • Troubleshooting expertise
  • Staff supervision
  • Computer-savvy
  • Customer relationship management
  • Goal setting
  • Sound judgment
  • Customer retention
  • Team building and motivation
  • Networking abilities
Experience
Shift Supervisor, 07/2018 to Current
Green Thumb Industries (Gti)Rock Island, IL,
  • Collaborated with team members to improve performance and implement training updates.
  • Motivated team members to complete assigned tasks and perform at exceptional levels.
  • Utilized security, safety and loss prevention strategies during shifts.
  • Assisted store management with meeting standards of service and quality in daily operations.
  • Sustained safety protocols to ensure proper, cost-effective and safe handling of equipment and materials.
  • Completed opening and closing duties to facilitate business operations.
  • Answered and resolved customer questions and concerns.
  • Resolved customer complaints and reported issues to senior management.
  • Performed store opening and closing procedures, including setting up registers and checking products.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Founder and CEO, 02/2018 to Current
Acme Smoked FishBrockton, MA,
  • Developed a clear mission, vision and culture for company employees.
  • Computed, recorded, and proofread all data in order to prepare records and reports.
  • Implemented strategies to improve organizational workflows and training while increase marketing reach.
  • Streamlined operational efficiencies, gathering requirements to facilitate on-time, under-budget corporate transition.
  • Communicated with customers, employees and other individuals to answer questions and explain information.
  • Explained technical concepts to non-technical staff members in easy to understand language and concepts.
  • Planned and executed special events and trade shows that assisted clients
  • Created standard quarterly marketing collateral that included email newsletter, client letters and quarterly earnings reports.
  • Cooperated with other project partners to create development software roadmap based on client specifications and user-guided design.
  • Produced engaging online marketing campaigns.
  • Collaborated with marketing and communications teams on standardization, design and production of marketing materials.
  • Wrote newsletter marketing copy and presentation materials for special projects.
  • Wrote original content for the official company blog, as well as community blogs.
  • Managed all company customer engagement campaigns.
  • Managed the complete redesign and launch of the company's website in one month.
  • Wrote and edited periodicals, web content and CIO presentations.
  • Created an official company page on Facebook to facilitate interaction with customers.
  • Analyzed performance of all marketing programs to identify the best opportunities for optimization.
Founder and Facilitator, 02/2018 to Current
Milwaukee Borderline Personality Disorder SupportCity, STATE,
  • Optimized management roles at all levels, facilitated communication and adjusted culture to be more open and productive.
  • Translated business requirements into higher conceptual design while ensuring program met performance, usability, scalability and functional requirements.
  • Drafted financial and resource planning reports using optimization software.
  • Presented advanced business cases and change management programs.
  • Communicated with customers, employees and other individuals to answer questions and explain information.
  • Developed a clear mission, vision and culture for company employees.
  • Implemented strategies to improve organizational workflows and training while increase marketing reach.
  • Assisted clients in talent acquisition, development of personnel, and methods for community participation and networking.
  • Surveyed target demographics and evaluated larger market data to make informed assessments.
Social Media Manager, 04/2015 to Current
FreelanceCity, STATE,
  • Tracked negative communication about the organization on websites and blogs and developed strategies for addressing it.
  • Coordinated monthly and quarterly marketing and community events.
  • Created an official company page on Facebook to facilitate interaction with customers.
  • Managed the in-house advertising program consisting of print and media collateral pieces.
  • Compiled comprehensive lists describing product and service offerings.
  • Produced engaging online marketing campaigns.
  • Wrote and published human resources documents and employee guidelines.
  • Contributed to relevant blogs, conferences and events both off-line and online to increase brand awareness.
  • Planned and negotiated media buys, including TV, radio, print and digital.
  • Planned and publicized events, including negotiating vendor contracts and designing promotional materials.
  • Developed contingency plans and alternative solutions for all projects.
  • Spearheaded the creation of blogs and social media content.
  • Managed client accounts, including addressing inquiries and applying feedback to meet customer needs.
  • Wrote original content for the official company blog, as well as community blogs.
  • Managed all company customer engagement campaigns.
  • Devised optimal communications strategies to reach target audiences.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
  • Worked effectively in a heavily cross-functional, fast paced environment.
Education and Training
High School Diploma: , Expected in
Milwaukee Institute of Art and Design - Milwaukee, WI,
GPA:
  • Double majored in Communication Design and Sculpture.
Military Experience

United States Army Reserve

Corporal

November 1999-November 2007

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Resume Overview

School Attended
  • Milwaukee Institute of Art and Design
Job Titles Held:
  • Shift Supervisor
  • Founder and CEO
  • Founder and Facilitator
  • Social Media Manager
Degrees
  • High School Diploma

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