- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Energetic team leader with solid record of accomplishment in all types of settings. Consistently uphold safety standards, satisfy customer needs and maintain inventory controls. Work with utmost professionalism and team-oriented approaches to establish clear workflows and achieve shift targets.
- Food production
- Icing techniques
- Adaptive and creative
- Excellent customer service skills
- Employee training
- Management
- Cleanliness and sanitation
- Equipment safety
- Sales proficiency
- Guest relations
- Attention to detail
- Prioritizing
- Effective trainer
- Inventory control
- Written communication
- Forecasting and planning
- Customer service oriented
- Adaptability
| - Team leadership
- Multitasking
- Quick learner
- Service industry background
- Strong communication skills
- Ordering and invoicing
- Strong work ethic
- Critical Thinking
- Integrity
- Telephone skills
- Organization skills
- Memorization and recall
- Verbal and written communication
- MS Office proficiency
- Cash Handling Expertise
- Safety Understanding
- Inventory control and record keeping
|
Shift Supervisor, 09/2020 - Current
Bartell Drugs – Des Moines, WA,
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Applied security, safety and loss prevention strategies during shifts.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Completed store opening and closing procedures, including setting up registers and checking products.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Regulated pricing, inventory count and supply during shift hours.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
- Trained new employees and delegated daily tasks and responsibilities.
- Coached team members in techniques necessary to complete job tasks.
Cake Decorator, 06/2017 - 09/2020
Dierbergs Markets – Brentwood, MO,
- Worked with customers to define cake vision based on color, theme, size and price.
- Managed material inventory and ordered new materials when needed.
- Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools and countertops.
- Served a number of customers daily with professional and effective customer service.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Created appealing food arrangements for party trays and specialized orders.
- Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
- Used downtime to prepare ingredients and restock supplies for expected busy periods.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
- Greeted customers at deli counter to fulfill requests and answer questions.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Museum Docent, 04/2016 - 08/2016
Flamingo Gardens – City, STATE,
- Organized museum entryways and walkways to maintain inviting and educational atmospheres.
- Supported security staff members by monitoring exhibits and guest safety.
- Memorized museum history and layouts to provide comprehensive and top notch guest services.
- Developed tour strategies to highlight museum's permanent collection and increase visitor satisfaction.
- Led visitors on daily guided tours and answered questions accurately.
- Maintained knowledge of museum topics by studying new artifacts and exhibits.
- Maintained safety and security of all youth under care.
Bachelor of Science: Digital Film Making, Expected in
-
Los Angeles Film School - City Of Los Angeles, CA,
GPA:
High School Diploma: , Expected in 06/2016
-
Cypress Bay High School - Weston, FL
GPA:
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