Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Motivated Shift Supervisor experienced in high demand environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply three years of experience to improve operations. Proficient in setting goals, training new employees and monitoring performance. Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority. Multi-tasking Shift Leader well-known for successfully executing new initiatives. Dedicated to creating a workplace culture consistent with organization's mission and values. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

  • Inventory control and record keeping
  • Safety understanding
  • Conflict resolution techniques
  • Staff Scheduling
  • Strategic planning
  • Cash handling expertise
Work History
Shift Supervisor, 05/2018 - Current
Bartell Drugs Kirkland, WA,
  • Helped store management meet standards of service and quality in daily operations.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Responded to and resolved customer questions and concerns.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Applied security, safety and loss prevention strategies during shifts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Developed coffee beverage menu, recipes, specialty coffee drinks and appropriate menu pricing.
  • Memorized ingredients and recipes for wide variety specialty drinks.
Military , 04/2014 - 04/2018
Snowbird Ski And Summer Resort Snowbird Ski And Summer Resort, UT,
  • Created syllabus and instructional plans for each class session in accord with stated course objectives.
  • Taught diverse student population by employing various learning styles and abilities.
  • Identified discrepancies on bills and coordinated with personnel from other companies to have these issues resolved.
  • Tracked and reported financial performance on monthly, quarterly and yearly basis.
  • Created, maintained and disseminated monthly financial analysis report to senior management outline financial activities of subsidiaries.
  • Devised and facilitated employee financial training seminars focused on empowering employees with knowledge and confidence.
  • Trained newly hired employees on accounting processes and procedures, which helped improve morale and understanding of job tasks.
  • Prepared and organized documents and financial records to deliver successful audits.
  • Detailed program operations and participant activities with comprehensive recordkeeping.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
Server, 02/2011 - 08/2013
Ymca Of Metropolitan Chattanooga Fort Oglethorpe, GA,
  • Cultivated warm relationships with regular customers.
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Complied with health and safety regulations, maintaining top cleanliness and organization.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Delivered quality services while maintaining friendly and welcoming environment.
  • Took orders and delivered food items to residents in main dining room.
Lifeguard, 04/2010 - 07/2012
United States Marine Corps City, STATE,
  • Monitored safety of all guests in and around swimming pool.
  • Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly.
  • Attentively monitored swimmers to identify distress.
  • Entered water immediately to pull struggling swimmers to safety.
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Observed weather and water conditions and alerted visitors to potential dangers, including storms and rip currents.
  • Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
No Degree: Nursing, Expected in
Coastal Carolina Community College - Jacksonville, NC
No Degree: Nursing, Expected in
Sacramento City College - Sacramento, CA
Associate of Science: Nursing, Expected in
American River College - Sacramento, CA
Associate of Applied Science: Nursing, Expected in
Sierra College - Rocklin, CA
Associate of Science: Nursing, Expected in
Yuba City High School - Yuba City, CA
High School Diploma: , Expected in 06/2012
White Oak High School - Jacksonville, NC

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Resume Overview

School Attended

  • Coastal Carolina Community College
  • Sacramento City College
  • American River College
  • Sierra College
  • Yuba City High School
  • White Oak High School

Job Titles Held:

  • Shift Supervisor
  • Military
  • Server
  • Lifeguard


  • No Degree
  • No Degree
  • Associate of Science
  • Associate of Applied Science
  • Associate of Science
  • High School Diploma

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