Shift Supervisor resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced Office Management and Administration Professional with 9 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

  • Supervised team of 40 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Operating issues which led to daily operations becoming more successful.
  • Received employee of the month multiple times.
  • Cash Handling Expertise
  • Store Management
  • Strategic Planning
  • Inventory control and record keeping
  • Report analysis
  • Goal-setting
  • New hire on-boarding
  • Relationship development
  • Business operations
  • Stock organization
  • Cash register operations
  • Inventorying products
  • Coaching and mentoring
  • Product knowledge
  • Reports and documents
  • Written and verbal communication
  • Time management skills
  • Priority Management
  • Team Building
  • Sales and marketing
  • Safety Understanding
  • Conflict resolution techniques
  • Search Engine Optimization
  • Microsoft Office proficiency
  • Office administration
  • Leadership training
  • Supervision
  • Team management
  • Food Safety
  • Telephone etiquette
  • Order monitoring
  • Product restocking
  • Staff Training
  • Security Monitoring
  • Customer Relations
  • Multi-tasking ability
  • Inventory management
  • Leadership
  • Staff training and development
  • Staffing and scheduling
Work History
Shift Supervisor, 02/2018 to 06/2020
SbarroDallas, TX,
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Helped store management meet standards of service and quality in daily operations.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Responded to and resolved customer questions and concerns.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Supervised and guided new employees on Barista responsibilities and Training and responded quickly to questions, which improved understanding of job requirements.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Site Supervisor , 09/2013 to 08/2017
AlgonquinSurprise, AZ,
  • Managed safety and security of location to prevent intrusion, criminal activity, vandalism and injuries to workers.
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
  • Coordinated site investigations, documented issues and escalated to executive teams as needed.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Evaluated team member strengths and assigned tasks based upon expertise and background.
  • Developed work schedules for all team members to maximize shift coverage.
  • Initiated onsite safety program and properly trained all team members, decreasing injuries by 0%
Production Assistant, 12/2011 to 08/2012
IsaNew Providence, NJ,
  • Reviewed activities for production team to complete tasks on time.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Created timetables and production commitments using data from sales forecasts.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Created reports and documents while submitting production paperwork on time.
  • Maintained schedules, managed deadlines and interfaced with teammates to support production activities.
  • Input data in Datatrac to create updated status reports for quick reference of project progress and deadlines.
Diploma : , Expected in 06/2011
Rim of The World Senior High School - Lake Arrowhead, CA
Associates : Criminal Justice, Expected in 09/2014
San Joaquin Valley College - Ontario Ca ,

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Resume Overview

School Attended

  • Rim of The World Senior High School
  • San Joaquin Valley College

Job Titles Held:

  • Shift Supervisor
  • Site Supervisor
  • Production Assistant


  • Diploma
  • Associates

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