LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Shift Supervisor
Please provide a type of job or location to search!
SEARCH

Shift Supervisor Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
CS
SHIFT SUPERVISOR
Summary

Experienced and enthusiastic customer focused team player, goes above and beyond to support team and business objectives. Excellent interpersonal, communication and decision-making skills, self-starter, and strong work ethic. Focused on helping team members exceed performance targets, and always going the extra mile to create and keep strong loyal customers. Dependable, and dedicated I treat all employment as if they were my own company and not merely just a job, creating lasting satisfied clientele and fun atmosphere while always adhering to the company's mission statement.

Skills
  • Labor and food cost control
  • Customer-oriented
  • Safety awareness
  • Experienced in service operations
  • Hiring and training
  • Cash handling ability
  • Data entry
  • MS Office
  • Invoice generation
  • First Aid/CPR
  • Relationship development
  • Customer service
  • Problem resolution
  • Operational improvement
  • Organization
Experience
Shift Supervisor / Company Name - City, State08/2015 - 03/2019
  • Provided excellent customer service first and foremost, while creating an energetic, fun, fast paced work environment.
  • Monitored all meals served for temperature and visual appeal.
  • Focused on customer satisfaction, creating delicious cuisine to impress, and built strong customer knowledge and thus loyalty by truly knowing our customers. ( remembering regular orders, food ingredient aversions, allergies, and preferences.)
  • Monitored quality, presentation and quantities of plated food across line.
  • Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in customer loyalty.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Cross-trained in front end and deli roles in order to provide skilled backup for team members.
  • Resolved issues regarding customer complaints and escalated worsening concerns to store management for remediation.
Nanny / Company Name - City, State03/2011 - 08/2015
  • Regulated children's schedules to balance rest, learning and play.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Assisted children with homework and implemented school material in practical, everyday activities.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Sparked creativity and imagination by teaching children new ideas each day.
  • Focus on artistic expression and immersion. As well as accountability, kindness, integrity, and patience taught through demonstration. (strong moral virtues.)
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Minimized TV and mobile device time by engaging children with games and reading books.
Operations Manager/Owner / Company Name - City, State03/2005 - 04/2010
  • Achieved consistently high customer scores due to exceptional service.
  • Handled all delegated tasks, including driving, disbatch, maintenance and accounting.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Created agendas and communication materials for team meetings.
  • Collaborated with others to discuss new account opportunities.
  • Supervised driver teams, created shift schedules and maintained reservation (Accounts) calendar.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Designed detailed business plans to outline finances, goals, and operations of company.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Networked to build client base and promote service to new and existing clients. I eventually had successfully acquired every major hotel, US AIR, account, as well as a contract with the local state run program serving disabled /M.R.D.D. community. As well as a strong relationship with the local bar/night scene, resulting in our company always called first for patrons too intoxicated to drive. Gave back to our community by offering free taxi rides annually after tequila sunrise events.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
Education and Training
Coconino County Community College - City05/2012Associate of Science: Developmental Psychology
  • 3.88 GPA
  • Dean's List Honoree
  • Beta Capa Honors Society
  • Presidents List
Florida Coastal School of Law - City, StateBachelor of Science: Legal Studies
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Coconino County Community College
  • Florida Coastal School of Law

Job Titles Held:

  • Shift Supervisor
  • Nanny
  • Operations Manager/Owner

Degrees

  • Coconino County Community College - City 05/2012 Associate of Science : Developmental Psychology
    Florida Coastal School of Law - City, State Bachelor of Science : Legal Studies

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
shift-supervisor-resume-sample

shift supervisor

Fall River, Massachusetts

Shift-Supervisor-resume-sample

Shift Supervisor

Wesley Chapel, Florida

shift-supervisor-resume-sample

shift supervisor

Norwich, Connecticut

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.