Shift Supervisor Resume Example Ascension Health

SHIFT SUPERVISOR

Professional Summary

Energetic team leader with solid record of accomplishment in any type of settings. Consistently uphold safety standards, satisfy customer needs and maintain inventory controls. Work with utmost professionalism and team-oriented approaches to establish clear workflows and achieve shift targets. Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority. Vigilant and highly skilled gaming professional with strong leadership background and clear understanding of related laws, best practices and unauthorized behaviors. Observe floor operations to minimize house losses and maximize security. Well-organized in supervising teams and tackling customer service issues. Enthusiastic leader and team player eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of what is needed to be completed Motivated to learn, grow and excel in any job setting .

Work History

Ascension Health. Brownsburg , INMedical Assistant Intern | 02/2020 - 03/2020

Adhered to strict document deadlines for charting and other paperwork.
Gathered statistical information on patient admissions, discharges, births, deaths and treatments administered.
Ensured confidentiality of patient information and data.
Created and prepared patient charts accurately for clinics and medical professionals.
Scheduled and accompanied clients to medical appointments.
Obtained accurate medical histories from patients, highlighting critical information.
Obtained client medical history, including medication information, symptoms and allergies.
Conducted machine safety checks according to facility policy.
Offered age-appropriate patient care before, during and after exams.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Assisted physicians in follow-through of care.
Collected histories, vitals and current complaints via patient interviews.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Attended required training, education and meetings.
Report significant information and changes in patient condition to nurse supervisor.
Welcomed patients and inquired about wellbeing since last treatment.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Submitted prescriptions to pharmacy via phone, fax or web.

Merakey. Newark , DEMedical Assistant Student Intern | 01/2020 - 02/2020

Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Collected and documented patient medical information such as blood pressure and weight.
Implemented care and efficiency improvements to support and enhance office operations.
Prepared and administered medications to alleviate patient symptoms.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Sanitized, restocked and organized exam rooms and medical equipment.
Taught patients about medications, procedures and care plan instructions.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for numerous patients every shift.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Maintained detailed records of test results by entering data and patient information into computer.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Obtained client medical history, including medication information, symptoms and allergies.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Petco. Denton , TXShift Supervisor | 12/2007 - 03/2008

Applied security, safety and loss prevention strategies during shifts.
Responded to and resolved customer questions and concerns.
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Helped store management meet standards of service and quality in daily operations.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Completed store opening and closing procedures, including setting up registers and checking products.
Worked with team members to improve performance and implement training updates.
Delivered successful training to more than 4 employees during 6 month tenure, educating on successful work processes and productivity strategies.

Gap. City , STATEFront End Supervisor | 06/2002 - 11/2007

Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Transformed employee performance by enhancing training and mentoring strategies in operational and customer-facing roles.
Promoted importance of security and customer tracking to minimize store losses.
Trained team members in successful strategies to meet operational and sales targets.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Kept orderly and accurate accounting records by monitoring sales documentation.
Monitored cash drawers in 6 checkout stations to verify adequate cash supply.
Offered credit applications to customers, cross-selling and converting 9 out of 10 customers into cardholders.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of twelve staff members.
Conflict Resolution
Team Player

Skills

Cash Handling Expertise
Safety Understanding
Inventory control and record keeping
Strategic Planning
Staff Scheduling
Document management
Conflict resolution techniques
3M Encoder
Business operations

Team building
Relationship development
Problem resolution
Organization
First Aid/CPR AED BLS
Customer service
Communications
MS Office

Education

Red Rocks Community CollegeCity05/2020Associate of Science: Medical Assisting

Professional development completed in medical billing and coding and medical office.
Majored in Medical Assisting
Coursework in psychology , sociology and human growth and development.

Arapahoe Community CollegeCity, State05/1996High School Diploma

Resume Overview

School Attended

Red Rocks Community College
Arapahoe Community College

Job Titles Held:

Medical Assistant Intern
Medical Assistant Student Intern
Shift Supervisor
Front End Supervisor

Degrees

Associate of Science : Medical Assisting
High School Diploma

Shift Supervisor Resume Example

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