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Shift Supervisor Resume Example

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SHIFT SUPERVISOR
Summary

Experienced professional who goes above and beyond to support team and business objectives. Excellent interpersonal, communication and decision-making skills developed over 24 years in Manufacturing. Focused on helping team members exceed performance targets while following company procedures.

Skills
  • Ability to effectively communicate critical information verbally and in writing
  • Analyzing and interpreting complex policies and regulations
  • Customer-oriented
  • Safety awareness
  • Scheduling and calendar management
  • Work professionally and efficiently with a diverse clientele in a production-driven work environment
  • Organization
  • File and data retrieval systems
  • Problem resolution
  • Supervision
  • Team building
  • First Aid/CPR
  • Inventory management
  • Machine Operation
  • Team management
  • Process improvement
Experience
Shift Supervisor07/2013 - 01/2020Hearth & Home TechnologiesWhite River Junction , VT
  • Enforced safety protocols to promote cost-effective and safe handling of equipment and materials.
  • Trained 30 employees in effective work procedures and performance strategies to optimize operations.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Created and improved daily operational plans including production schedules and optimizing task flows.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Conferred with human resources to recruit, onboard and mentor new team members.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Created schedules and assigned jobs based on employee strengths and anticipated customer demand.
  • Completed opening and closing duties to facilitate business operations.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Collaborated with team members to improve performance and implement training updates.
  • Resolved customer complaints and reported issues to senior management.
  • Employed optimal safety practices resulting in zero hazards, incidents or lost-time accidents.
Crew Leader07/2010 - 07/2013Kinder MorganDeming , NM
  • Reviewed production specifications to properly set up and calibrate machinery.
  • Delegated daily tasks to team members to optimize group productivity.
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Led observance of safety mandate observance and OSHA restriction enforcement to maintain worker safety best practices.
  • Compiled performance data into metric-derived reports for project supervisor.
  • Managed multiple employees in various job tasks throughout all phases of project completion.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
  • Monitored task completion to meet company standards for performance.
  • Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment.
  • Supervised all project contributions to meet organizational deadlines and expectations.
  • Mentored all newly hired Selector's in selecting the tank and teaching them the Sop's to prepare each for job roles.
  • Resolved Equipment malfunction issues among crew members by addressing problems immediately and effectively mediating disagreements and informing maintenance for timely correction.
  • Performed system startups, mechanical troubleshooting and corrective action management for any identified issues.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Helped deliver in-depth, valuable training sessions to other manu both in-person and via teleconferencing systems.
Process Technician12/2007 - 02/2009Knauf Insulation GmbhAtlanta , GA
  • Analyzed all processes and identified all fundamental issues and assisted in appropriate resolutions.
  • Prepared all required documents and reviewed for accuracy.
  • Analyzed all process data with various statistical tools.
  • Actively took part in training classes and workshops, met one-on-one with vendors and delivered employee training on process equipment.
  • Planned routine equipment maintenance on nights and weekends to prevent downtime.
  • Completed daily housekeeping tasks to keep operations compliant and ready for audits.
  • Monitored processing temperatures, pressures, tank levels and flow rates via computerized control system.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Manufacturing Technician03/2002 - 12/2007Ta Instruments, Inc.Wood Dale , IL
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Kept production logs and maintained the inventory of job materials.
  • Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.
  • Troubleshooted problems with equipment, devices or products.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Performed site evaluations, customer surveys and team audits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service and excellent job performance.
AOI Operator/Programmer07/1996 - 03/2001Lucent Technologies/ Via SystemsCity , STATE
  • Accomplished tasks according to schedule and helped struggling team members.
  • Reviewed documentation and work order requirements.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction roadmaps.
  • Cleaned and lubricated equipment on regular schedules to maintain life of machinery and achieve consistent operations.
  • Calibrated each machine at beginning and end of each shift.
  • Certified and trained with Orbotech to operate and do basic troubleshooting on the AOI machine.
  • Various training with Orbotech to set up new product values in the AOI machines based on customer specifications.
  • Performed visual inspections on the product to ensure defects were properly marked by the inspection machines.
  • Operated the punch machine so product could be set up properly on the AOI machine.
  • Performed defect inspections on marked product through a scope or VRS machine and corrected/ repaied defects.
  • Followed Sop's and made decisions weather to repair or scrap product.
  • A product worked on was scanned in and out of the tracking system for accountability.
  • Performed Audits on verified work to make sure defect were spotted and corrected properly.
Education and Training
06/1994High School Diploma:Highland Springs High SchoolCity, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
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Resume Overview

School Attended

  • Highland Springs High School

Job Titles Held:

  • Shift Supervisor
  • Crew Leader
  • Process Technician
  • Manufacturing Technician
  • AOI Operator/Programmer

Degrees

  • 06/1994 High School Diploma : Highland Springs High School

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