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Shift Supervisor Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Responsible and reliable Shift Leader with three years in retail/customer service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Multi-tasking Shift Leader well-known for successfully executing new initiatives. Dedicated to creating a workplace culture consistent with organization's mission and values. Pursues challenging new role and offers customer service expertise combined with quality-focused mindset.

Skills
  • Cash handling expertise
  • Financial Management
  • Staff Management
  • Inventory control and record keeping
  • Project Management
  • Conflict resolution techniques
  • Safety understanding
  • Strategic planning
  • Fast paced
  • Time management
  • Excellent customer service
Education
Mililani High School Mililani Town, HI Expected in 05/2018 High School Diploma : - GPA :
Work History
Raising Cane's - Shift Supervisor
Ontario, CA, 10/2018 - Current
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied security, safety and loss prevention strategies during shifts.
  • Developed and enhanced job assignments for [Type] team, planned production schedules and strengthened organization of task flows.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Regulated pricing, inventory count and supply during shift hours.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Identified team weak points and implemented corrective actions to resolve concerns.
Mililani Restaurant - Mililani Restaurant Crew Member
City, STATE, 06/2018 - 09/2018
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments.
  • Resolved customer complaints to patron satisfaction, resulting in repeat business.
  • Became familiar with products to answer questions and make suggestions.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Little Caesars Pizza - Little Caesars Crew Member
City, STATE, 06/2017 - 08/2017
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Became familiar with products to answer questions and make suggestions.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Worked front counter, drive-thru and other areas as needed.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked well with teammates and accepted coaching from management team.

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92Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Mililani High School
Job Titles Held:
  • Shift Supervisor
  • Mililani Restaurant Crew Member
  • Little Caesars Crew Member
Degrees
  • High School Diploma

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