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Shift Supervisor Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hands-on professional offering a keen understanding of data confidentiality and HIPAA regulations. Highly trained Medical Coder knowledgeable in AMA and the CMS coding rules. Results-driven Supervisor with experience steering and directing all aspects of operations, administration, budgeting and equipment maintenance. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Effective in collaborating with upper management to achieve organizational objectives. Motivated Operations Supervisor possessing excellent vendor relationship and contract manager skills. Well-versed in mentoring and developing high-performing teams to meet organizational goals. Expertise in implementing systems to track team performance and revenue and reduce shrinkage. Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard working leader with history of streamlining operations and increasing productivity.

Skills
  • Professional Skills
  • Inventory Tracking Expert
  • Budget Administration Expert
  • Branding and Merchandising Advanced
  • Customer Service Expert
  • Hiring and Training Advanced
  • Vendor Management Advanced
  • Retail Management Software Advanced
  • Microsoft Office XP Advanced
  • Sales Expert
  • Cash handling Expert
  • Scheduling Advanced
  • Management Advanced
  • Training Advanced
  • Branding
  • Budget
  • Cash handling
  • Coaching
  • Excellent customer service
  • Customer Service
  • Directing
  • English
  • Hiring
  • Inventory control
  • Inventory
  • Managing
  • Market
  • Merchandising
  • Money
  • Microsoft Office XP
  • Quality
  • Retail
  • Retail Management
  • Sales
  • Selling
  • Scheduling
  • Team work
  • Vendor Management
  • Vendor returns processing
  • Stockroom organization
  • Equipment operations
  • Stockroom organizing
  • Processing vendor returns
  • Maintaining safety
  • Sales floor operations understanding
  • Technical writing
  • Data evaluation
  • Shipping coordination
  • Quality assurance
  • Carrier relations
  • Route planning
  • Package preparation
  • Communications
  • Business operations
  • Relationship development
  • Operational improvement
  • Administrative support
  • Insurance billing
  • Invoice generation
  • MS Office
  • Team management
  • Process improvement
  • Inventory management
  • Supervision
  • Team building
  • Security systems
  • First Aid/CPR
  • Customer service
  • Project organization
  • Problem resolution
  • Organization
  • Planning and coordination
Experience
Shift Supervisor, 11/2020 to Current
Wegmans Food Markets Fredericksburg, VA,
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Collaborated with team members to improve performance and implement training updates.
  • Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Employed security and loss prevention strategies during shift.
  • Evaluated operational records and made scheduling adjustments to maximize productivity.
  • Conferred with human resources to recruit, onboard and mentor new team members.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
Receiving Manager, 10/2011 to 11/2020
Rockline Industries Montville, NJ,
  • Maximize productivity while directing daily retail operations, managing sales associates, and ensuring outstanding customer service at luxury store generating +$8M in annual revenue Train, empower, and evaluate +25 employees to provide memorable shopping experience, generating positive reviews and referrals Launch incentive program, sales campaigns, and promotions, leading to +25% increase in average monthly sales Generate +$100K additional revenue by studying market trends, identifying top-selling items, and analyzing sales figures Won excellent customer service award twice in recognition of delivering stellar customer experience with a smile Maintain excellent quality inventory control of merchandise shrinkage and sales Circle K Farms Ogden Arkansas 71853.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Received and staged incoming inventory for movement to storage or sales floor.
  • Opened and checked deliveries to verify contents and resolve issues with vendors promptly.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Supervised warehouse team, including schedule management, training and task delegation.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Kept stockroom free of hazards, working efficiently and properly organized.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Input weights, charges, discrepancies and other data in corporate software.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Determined most effective method of shipment for warehouse and office packages based on budgetary and time requirements.
  • Reported delays, accidents or other traffic and transportation situations.
  • Utilized microsoft/manifest to organize and maintain shipment records, including discrepancies, shortages and microsoft data.
  • Maintained productivity goals by organizing and transferring incoming shipments using graphs and telecommunications equipment.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Consulted price lists to calculate costs, such as shipping, storage and demurrage charges.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
Facility Manager, 01/2010 to 04/2018
Buckner International Houston, TX,
  • Maintained facility environment, product display, and employee performance in alignment with company standards Provided coaching, guidance, and motivation to encourage team work makes the dream work Resolved employee conflicts, customer complaints, and stocking issues, fostering positive environment for both staff and shoppers Trained equines in certain directions and performance events to satisfy customers needs Labor worker: fixed fencing, fed livestock, stocked inventory, ordered feed & supplies, maintain money flow & encouraged knew changes to keep satisfied customers returning to shop.
  • Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
  • Inspected equipment, facility grounds, external building structure, and systems on monthly basis.
  • Assessed all aspects of facility operations and employee activities to enforce and ensure adherence to workplace safety regulations.
  • Managed and directed facility staff of 36, including management and job labor assignment delegation and timely completion.
  • Monitored and recorded metrics related to finances and operations to conduct monthly deadline analysis of associated costs and performance.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Onboarded team of 36 administrative staff members, delivering consistent coaching in job tasks.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Organized and maintained documents, files and records.
  • Recruited and hired talented team members, boosting department skills and expertise in areas of records and file management and manifests.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Mitigated regulatory risks by guaranteeing program requirements adhered to business compliance standards.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Planned and executed successful corporate meetings, lunches and special events for groups of up to 150.
  • Pitched in to help with office tasks, including business meetings during busy periods and staff absences.
  • Trained 21 employees on best practices and protocol while managing teams to maintain optimal productivity.
Education and Training
Associate of Applied Science: MEDICAL BILLING & CODING, Expected in 03/2022
to
PENNFOSTER UNIVERSITY - Scranton, PA,
GPA:

GPA: 4.2

: Pre Algebra1,2,3 & Trig3 Major in Business/mngmnt, Expected in 2012
to
Ashdown High School - Ashdown, AR
GPA:
High School Diploma: , Expected in 04/2021
to
PENNFOSTER HIGH SCHOOL - Scranton, PA,
GPA:
Activities and Honors
Certifications
Inventory Tracking Expert Budget Administration Expert Branding and Merchandising Advanced Customer Service Expert Hiring and Training Advanced Vendor Management Advanced Retail Management Software Advanced Microsoft Office XP Advanced Sales Expert Cash handling Expert Scheduling Advanced Management Advanced Training Advanced
Personal Information

Hello, first off I would like to thank you for taking the time to review my resume and considering me for this job opportunity. I am a proud mother of three beautiful children who I cherish and love dearly. I am a very hardworking individual with a passion in helping people, My hobbies when I am not working consist of enjoying my family, horseback riding & training, basketball, running, and a simple day at the park reading books with my children!

References

Joe Nelson Business (903) 293-4904

Devon Henderson Business (512) 619-9424

Charanda Nash-Nard corporate manager (870) 559-0102

Michael Kenner Circle K Farm (870) 648-2647

Interests
Hobbies & Interests , Creative Marketing Persuasion Techniques Business Metrics Labor worker Computer savy Powerpoint Hardworker Diligent Dependanle/Reliable Honest/ Trustworthy Outgoing personality Enjoys a challenging task Encourages Team Work
Languages
English Native

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Resume Overview

School Attended
  • PENNFOSTER UNIVERSITY
  • Ashdown High School
  • PENNFOSTER HIGH SCHOOL
Job Titles Held:
  • Shift Supervisor
  • Receiving Manager
  • Facility Manager
Degrees
  • Associate of Applied Science
  • High School Diploma

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