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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Skills
  • Team Supervision
  • Quality assurance controls
  • Workforce training
  • Labor and food cost control
  • Cash handling ability
  • Safety awareness
Experience
Shift Supervisor, 10/2017 to Current
Coffee And Bagel BrandsFairlawn, OH,
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Supervised, trained and guided team by coaching on daily activities.
  • Communicated daily schedule and delegated work to employees.
  • Enforced rules and procedures for accuracy, efficiency and safety.
  • Monitored daily operations for quality and adherence to work order specifications.
  • Collaborated with team members to improve performance and implement training updates.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance.
  • Coordinated efficient line changeovers to meet standards and maximize uptime.
Food Preparation Worker, 06/2016 to 12/2016
Davis Joint Unified School DistrictDavis, CA,
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Prepared, assembled and set-up food items safely, efficiently and according to public health standards, standard recipes and customer specifications.
  • Packaged and stored food products appropriately for proper handling and preservation.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Packed ready-to-sell products in proper containers and stock displays, prepared and served ready-to-eat food and assisted customers with cake and deli orders.
  • Employed knowledge of cutlery and culinary tools to prepare foods.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Pizza Maker, 01/2016 to 06/2021
Holiday Inn Club VacationsClarkesville, GA,
  • Built pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Kept customer and food preparation areas clean and well-organized.
  • Organized food preparation stations and regularly replenished supplies.
  • Kept stations stocked and ready for use to maximize productivity.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Took precautions to avoid cross-contamination between food items.
  • Assisted customers, including answering questions and preparing orders.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Informed customers of delayed food items and offered estimated times to fill orders.
  • Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
Cook, 03/2015 to 09/2015
Buckner InternationalHouston, TX,
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Grilled and deep fried various foods from meats to potatoes.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Replenished food items from inventory and rotated ingredients.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Precooked garnishes for later use to top off fresh dishes.
  • Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
Education and Training
High School Diploma: , Expected in
Jordan High School - Jordan, MN,
GPA:
Certifications
  • ServSafe certified

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Resume Overview

School Attended

  • Jordan High School

Job Titles Held:

  • Shift Supervisor
  • Food Preparation Worker
  • Pizza Maker
  • Cook

Degrees

  • High School Diploma

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