- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
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Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
- Team Supervision
- Quality assurance controls
- Workforce training
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- Labor and food cost control
- Cash handling ability
- Safety awareness
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Shift Supervisor, 10/2017 to Current
Coffee And Bagel Brands – Fairlawn, OH,
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Supervised, trained and guided team by coaching on daily activities.
- Communicated daily schedule and delegated work to employees.
- Enforced rules and procedures for accuracy, efficiency and safety.
- Monitored daily operations for quality and adherence to work order specifications.
- Collaborated with team members to improve performance and implement training updates.
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
- Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance.
- Coordinated efficient line changeovers to meet standards and maximize uptime.
Food Preparation Worker, 06/2016 to 12/2016
Davis Joint Unified School District – Davis, CA,
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Prepared, assembled and set-up food items safely, efficiently and according to public health standards, standard recipes and customer specifications.
- Packaged and stored food products appropriately for proper handling and preservation.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Packed ready-to-sell products in proper containers and stock displays, prepared and served ready-to-eat food and assisted customers with cake and deli orders.
- Employed knowledge of cutlery and culinary tools to prepare foods.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Prioritized and organized tasks to efficiently accomplish service goals.
Pizza Maker, 01/2016 to 06/2021
Holiday Inn Club Vacations – Clarkesville, GA,
- Built pizzas using proper amount of dough and quantities of toppings according to specifications.
- Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Kept customer and food preparation areas clean and well-organized.
- Organized food preparation stations and regularly replenished supplies.
- Kept stations stocked and ready for use to maximize productivity.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Took precautions to avoid cross-contamination between food items.
- Assisted customers, including answering questions and preparing orders.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Informed customers of delayed food items and offered estimated times to fill orders.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
Cook, 03/2015 to 09/2015
Buckner International – Houston, TX,
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
- Grilled and deep fried various foods from meats to potatoes.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
- Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Precooked garnishes for later use to top off fresh dishes.
- Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
High School Diploma: , Expected in
Jordan High School - Jordan, MN,
GPA:
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