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Shift Supervisor Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Proactive business leader with experience over four years overseeing accurate performance of daily tasks. Motivated team leader with experience safely operating equipment and enforcing company policies. Focused with attention to detail, exemplary communication and exceptional mechanical abilities. Positive and upbeat business leader knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands. High-energy business leader bringing leadership skills and industry knowledge developed over a four-year career. Proficient in conducting inspections, monitoring machinery and promoting production. Clear communicator with decisive and well-organized nature.

Skills
  • Customer-oriented
  • Labor and food cost control
  • Experienced in business operations
  • Revenue quotas
  • Issue resolution
  • Client support
  • Staff development
  • Workforce training
  • Financial and cash flow analyses
Experience
Shift Supervisor, 06/2018 to Current
Ledcor Lancaster, CA,
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Collaborated with team members to improve performance and implement training updates.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Created training manual for employees to use as reference guide.
  • Evaluated operational records and made scheduling adjustments to maximize productivity.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Office Manager, 01/2014 to Current
Chancelight Behavioral Health Powder Springs, GA,
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Directed and oversaw office personnel activities.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Private Nanny, 01/2017 to 04/2021
Marriott Vacations Worldwide Sedona, AZ,
  • Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Regulated children's schedules to balance rest, learning and play.
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Enforced disciplinary limits to create structured environment conducive to learning.
Vacation Planner, 01/2019 to 09/2019
Walt Disney World Resort City, STATE,
  • Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.
  • Took payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Enhanced customer satisfaction ratings, researching travel options, negotiating rates, presenting best deals and resolving issues efficiently.
  • Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.
  • Researched and created memorable and exquisite travel itineraries for high-level clients, celebrities, politicians and business executives.
  • Communicated security issues and protocols to clients traveling to unstable countries or locations.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Promoted product branding initiatives, ensuring travel brochures and promotional literature are displayed prominently.
Education and Training
Associate of Applied Science: Business Management, Expected in 04/2020
to
Northern Virginia Community College - Annandale, VA
GPA:
Certificate in Esthetics: , Expected in 02/2021
to
Northern Virginia Laser And Esthetics Training - Stafford, Va,
GPA:

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87Good

Resume Strength

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  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Northern Virginia Community College
  • Northern Virginia Laser And Esthetics Training
Job Titles Held:
  • Shift Supervisor
  • Office Manager
  • Private Nanny
  • Vacation Planner
Degrees
  • Associate of Applied Science
  • Certificate in Esthetics

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