Health Sciences student equipped with strong interpersonal skills as extensive knowledge of health policy and procedures. Personable and responsible cashier with 2 years in retail and customer service. Solid team player with upbeat, positive attitude. Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing cash register accurately. Enthusiastic Sales Associate possessing expertise in cellphone/accessories industry. Reliable, punctual and hard working. Team-oriented Retail Sales Associate who works well in collaborative environments, yet thrives on personal sales achievements.
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Inventory
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware, and utensils.
Employee Training
- Educated new employees on proper facility procedures and policies, following Montana Proper Food and Beverage Handling policies.
- Instructed and administered facility menu and policy exam to new employees.
Regulation Compliance
- Packed and transported all meals according to strict, federally mandated guidelines to meet time and temperature requirements.
- Up-sold additional menu items, beverages and desserts to increase restaurant profits.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Served fresh, hot food with a smile in a timely manner.
- Communicated clearly and positively with co-workers and management.
- Resolved guest complaints promptly and professionally.
- Cut and chopped food items and cooked on a grill or in fryers.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Accurately measured ingredients required for specific food items.
- Carefully maintained sanitation, health and safety standards in all work areas.
- Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
- Frequently washed and sanitized hands, food areas and food preparation tools.
- Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Took initiative to find extra tasks when scheduled duties were completed.
- Quickly unloaded product shipments and stocked freezers.
- Assisted management with monthly inventory control and weekly stock ordering.
- Properly portioned and packaged take-out foods for customers.
- Described use and operation of merchandise (cellphone accessories) to customers.
- Also let them try them on before they buy it to ensure a satisfied customer.
- Received and processed cash and credit payments for in-store purchases.
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
- Shared product knowledge with customers by showing them the bestsellers and my personal favorites.
- Maintained friendly and professional customer interactions, especially with tourist.
- Greeted guests with several pleasant smile and superior customer service.
- Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Recorded customer orders and repeated them back in a clear, understandable manner to make sure there is no miscommunication Communicated clearly and positively with co-workers and management.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Accepted payment from customers and made change as necessary.
- Assisted co-workers (back of the house) which included cleaning the utensils for making the food.
- Assisted diners with seating as needed Performed serving, cleaning, and stocking goods in establishments.
- Performed dishwasher cleansing.
- Inspected dining and serving areas to ensure cleanliness and proper setup.
- Informed patrons of establishment specialties and features.
- Served residents and guests during meal times with speed and efficiency.
- Observed diners to anticipate any additional needs and respond to requests.
Member of Pre-Med Club, Gardening club, USFSP connect, Student Government.
AP Scholar Academic Achievement Award 2013/2014 GPA: 3.5
Attending Pasco Hernando State College (porter campus) for Associates of Science degree, as well as for Nursing.
Interpersonal skills, Customer service, Multi-Task Management, Food Service Background, Computer Proficient, Creative Problem Solving, Restaurant Experience, Training, Enthusiastic People Person, Great Organizational Skills.
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School Attended
- University of South Florida St.Petersburg
Job Titles Held:
- Shift Supervisor
- Clerk
- Server
- Cashier/Waiter
Degrees
- High School Diploma
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