Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Motivated Shift Supervisor experienced in a variety of environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply 5 years of experience to improve operations. Responsible and reliable Shift Leader with 3 years in retail industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

  • Conflict resolution techniques
  • Inventory control and record keeping
  • Financial Management
  • Strategic planning
  • Cash handling expertise
  • Document management
Work History
Shift Supervisor, 07/2020 to Current
Paradies Lagardère Travel RetailBensenville, IL,
  • Responded to and resolved customer questions and concerns.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Helped store management meet standards of service and quality in daily operations.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Applied security, safety and loss prevention strategies during shifts.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Delivered successful training to more than [Number] employees during [Timeframe] tenure, educating on successful work processes and productivity strategies.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
Furniture Sales Associate, 06/2019 to 07/2020
Crate And BarrelLocations: Pittsburgh, PA,
  • Updated customers on scheduled deliveries of furniture to homes.
  • Communicated with clients to find and design layout best suited for client needs and location.
  • Researched furniture materials and suggested pieces to clients based on budget and want.
  • Followed up with clients after installation and delivery to gauge customer satisfaction.
  • Maintained detailed files on past transactions and designs for budget and future reference.
  • Cultivated relationships with vendors and distributors to negotiate best available prices.
  • Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Displayed past designs and purchases to new clients to assist with creative process.
Cleaning Staff Member, 10/2019 to 01/2020
Performance Food GroupParis, AR,
  • Swept floors, removed debris and returned equipment to proper areas at end of each shift.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Handled equipment, chemicals and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Emptied trashcans and transported waste to collection areas.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Cashier, 12/2017 to 07/2019
Famous Dave's Of America, Inc.Flint, MI,
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Bachelor of Arts: International Studies, Expected in 06/2023
Medaille College - Buffalo, NY
High School Diploma: , Expected in 06/2019
Riverside Institute of Technology - Buffalo, NY
  • Awarded Sherman F. Feyers award.
  • Awarded Riverside high school's top writer.

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School Attended

  • Medaille College
  • Riverside Institute of Technology

Job Titles Held:

  • Shift Supervisor
  • Furniture Sales Associate
  • Cleaning Staff Member
  • Cashier


  • Bachelor of Arts
  • High School Diploma

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