Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Energetic team leader with solid record of accomplishment in customer service settings. Consistently uphold safety standards, satisfy customer needs and maintain inventory controls. Work with utmost professionalism and team-oriented approaches to establish clear workflows and achieve shift targets. I'm Motivated Night Shift Supervisor dedicated to ensuring operations run smoothly and efficiently during the night shift. Strong leadership, teambuilding, and multitasking skills. Adept at scheduling, cash handling, and customer relations. I enjoy being on a team and working with the public I strive with customer relations ensuring a good relationship is created and maintained with the public.

  • Scheduling and calendar management
  • Training and development
  • Ability to schedule employees
  • Management abilities
  • Staff supervision
  • Adept in personal service
  • Project management
  • Data collection and analysis
  • Production procedures
  • In-depth OSHA knowledge
  • Microsoft applications skills
  • Extremely quick learner
  • Chemical processing skillfulness
  • Inspecting completed work
  • Grounds repair and maintenance
  • Work orders
  • Lawn aeration
  • Operating mowers and tractors
  • Grounds maintenance
  • International sales support
  • Complaint resolution
  • Sale expertise
  • Data entry
  • Creative problem solving
  • Quick learner
Work History
Shift Supervisor, 11/2017 - Current
Planet Fitness Inc. Greater Pittsburgh Area, PA,
  • Responded to and resolved customer questions and concerns.
  • Documented daily production and materials usage in windows to track data for management review.
  • Worked with team members to improve performance and implement training updates.
  • Delivered successful training to more than 10 employees during two year tenure, educating on successful work processes and productivity strategies.
  • Helped store management meet standards of service and quality in daily operations.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Developed and enhanced job assignments for a supervisor team, planned production schedules and strengthened organization of task flows.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Enhanced control systems and monitoring procedures to maintain game compliance with company standards.
  • Maintained a speed of service quota to comply with company standards
  • Worked with customers to make sure that their purchases is of most satisfaction
Yard Worker, 11/2017 - Current
Sunbelt Rentals, Inc. Corning, NY,
  • Trimmed around trees, flower beds and other yard features.
  • Maintained grounds including trimming, weeding and general clean-up.
  • Operated landscaping equipment with focus on safety and efficiency.
  • Performed weekly groundskeeping and building maintenance to multiple satisfied customers.
  • Conducted pre-trip inspections of bus to ensure safe operation.
  • Improved quality processes for increased efficiency and effectiveness.
Customer Service Representative, 06/2016 - 09/2020
Charlie's Produce Spokane, WA,
  • Responded to customer requests for products, services and company information.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained equipment while having downtime
High School Diploma: , Expected in 06/2019
Beech Grove Sr High School - Beech Grove, IN
: Criminal Justice, Expected in
Uinversity of Indianapolis - Indianapolis, iN,
  • Sustained a high performing team and minimized employee turnover.
  • While at Blue Beacon, the truck washed has maintained a circle of excellence for the past five years
  • Recognized for outstanding customer service.
  • Improved team productivity with morale-boosting incentives.
  • Acted as shift leader while manager was on vacation leave.

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resume Strength

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Resume Overview

School Attended

  • Beech Grove Sr High School
  • Uinversity of Indianapolis

Job Titles Held:

  • Shift Supervisor
  • Yard Worker
  • Customer Service Representative


  • High School Diploma
  • Some College (No Degree)

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