Shift Supervisor Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Seasoned floor staff familiar with treatment facility operations and best practices. Leads and motivates workers to meet challenging targets while maintaining strict quality standards. Knowledgeable about preventing waste, maximizing safety and keeping employee satisfaction high. High-energy team player bringing leadership skills and therapeutic knowledge developed over 2.5-year career. Proficient in conducting inspections, monitoring machinery and promoting efficient production. Clear communicator with decisive and well-organized nature. I am enthusiastic and experienced in high stress environments and knowledgeable about security, safety and service standards. Effective at managing order and de-escalation of residents. I an a experienced supervisor that goes above and beyond to support team and business objectives. Excellent interpersonal, communication and decision-making skills developed over 8.5-year background in the work force. Focused on helping team members exceed performance targets. Skilled Shift Supervisor bringing 2.5 years of experience as team leader and deep knowledge of clinical operations. Proficient in setting goals, training new employees and monitoring performance. Effectively communicates with team members and managers of all levels. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Labor and food cost control
  • Customer-oriented
  • Safety awareness
  • Cash handling ability
  • Report writing
  • Data entry
  • Team management
  • Organization
  • Problem resolution
  • Team building
  • Customer service
  • Business operations
  • Relationship development
  • Administrative support
  • Inventory management
  • Communications
  • Operational improvement
  • Supervision
  • First Aid/CPR
  • Process improvement
  • Safety protocols
  • Lifts 40 or more pounds
  • Preventative maintenance
  • Repair work
  • Cleaning and sanitizing
  • Smoke detector testing
  • Supply ordering
  • Detail orientation
  • Landscaping and groundskeeping
  • Stock management
  • Leadership development
  • Customer relations
11/2019 to Current
Shift Supervisor Quad/Graphics, Inc. Sidney, NE,
  • Cultivated performance-based and collaborative culture by recognizing achievements and promoting from within.
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with safety guidelines.
  • Monitored employee performance and conducted retraining to correct problems and optimize productivity of staff interactions with residents.
  • Motivated team members to the optimistic and perform safely and within policy guidelines.
  • Utilized security, safety and proactive strategies during shifts.
  • Sustained safety protocols to ensure professionalism and safe handling of different situations with residents and other team members.
  • Collaborated with team members to improve performance and implement training updates.
  • Created and improved daily work plans for , including proactively planning for situations and optimizing staff productivity.
  • Answered and resolved staff questions and concerns. Along with communicating questions asked with administration if necessary.
  • Assisted the core supervisor during assigned periods and trained over 40 new staff members.
  • Developed weekly schedules and job assignments based on individual employee strengths and rapport with residents.
  • Patrolled work areas throughout the day to inspect residents and staff, identify concerns and implement corrective actions.
  • Coordinated with internal departments to maximize communication across the floor and administrative areas.
  • Conferred with human resources to identify, onboard and mentor new floor staff members.
  • Supervised successful team of up to 25 floor staff by relaying information consistently from therapists and administration. Quickly resolving issues and delivering constructive feedback.
  • Employed optimal safety practices, including proper physical assists and zone coverage to monitor residents and floor staff. Acknowledge potential hazards or incidents. Then report these to appropriate personal if I am unable to do.
  • Resolved floor staff complaints and reported issues to Core supervisor.
  • Pass medication to residents if needed while following proper protocol.
01/2018 to 10/2020
Youth Development Specialist Cfg Health Network Newark, NJ,
  • Planned and led activities with varied focus such as outdoor exploration, education and crisis intervention.
  • Established and ran successful programs focused on maximizing health and safety of youth from sexually abusive backgrounds.
  • Encouraged each resident to interact and provided numerous opportunities to engage with others and enjoy activities.
  • Advocated for at-risk youth to improve daily environments and long-term prospects.
  • Maintained thorough and accurate records outlining program operations and resident progress.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Conferred with Shift supervisor, unit manager and/or therapist to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies.
  • Proactive with other team members to implement care plans.
  • Answered questions and responded to inquiries to deliver high level of service to residents.
  • Expanded program outreach by delivering talks to multiple age groups of residents.
  • Evaluated resident behavior and reported changes to clinical team.
  • Educated residents on various resources, services and programs to maximize care.
  • Built and maintained strong relationships with residents by successfully resolving issues, positive interactions and responding promptly to phone inquiries.
  • Observed safety protocols to minimize accidents and negative situations with the residents.
  • Recommended improved life choices to help residents have positive outcomes.
05/2016 to 08/2018
Seasonal Maintenance Worker Anoka County, Mn Anoka, MN,
  • Diagnosed and repaired mechanical issues.
  • Installed various upgrades to improve existing equipment.
  • Inspected alarm systems and fire extinguishers on monthly basis to comply with carbon monoxide and fire standards.
  • Assessed cleaning product levels in inventory and ordered stock from the appropriate supplier.
  • Used rulers and micrometers to inspect parts to determine changes in dimension requirements.
  • Rectified tractor and mower issues with minimal supervision and notified Supervisor of problems that required department repair.
  • Coordinated product, tool and equipment inventories and maintained tracking records.
  • Mowed and trimmed lawns and cleared debris from grounds.
  • Requisitioned supplies and equipment for cleaning and maintenance functions.
  • Maintained performance by cleaning and lubricating components such as greasing tires and cleaning mower decks.
05/2012 to 08/2015
Assistant Store Manager Tailored Brands Sweetwater, FL,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Minimized waste through expense tracking and effective cost control strategies.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Built proactive and productive relationships with the Owner and coworkers.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
  • Maintained organized store, responded to customer complaints and answered questions quickly.
Education and Training
Expected in
: Consumer And Family Economics
South Dakota State University - Brookings, SD
Expected in 05/2016
High School Diploma:
Plankinton High School - Plankinton, SD
  • First Aid/CPR
  • South Dakota Department of Health Certification

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Resume Overview

School Attended
  • South Dakota State University
  • Plankinton High School
Job Titles Held:
  • Shift Supervisor
  • Youth Development Specialist
  • Seasonal Maintenance Worker
  • Assistant Store Manager
  • Some College (No Degree)
  • High School Diploma

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