Customer service professional with 14 years of strong work ethic and a positive attitude. Highly effective in fast-paced work environments, motivated to maintain customer satisfaction and contribute to company success. Resourceful and quick to incorporate and implement new procedures to maximize efficiency and productivity while helping to keep partner morale upbeat and keeping the focus on the customer.
Assist the store manager in running the day to day operations of the business. Deploy partners so that they are in the right place at the right time to better help serve our customers. Help to manage inventory so that we have the right product in the right place at the right time to better serve our customer. Follow cash management procedures. Assist store manager in completing self QASA audits, and completion of deep cleaning tasks.
As a barista I provided legendary customer service, quality beverages and maintained a clean store.
Run cue tracks to position and maintain costume and related accessories for the performance and artist's. Preserve the long-term integrity of costumes, shoes, hats and accessories.
Worked with The Radio City Rockettes, Magician Tim Cole, and The Folies Bergere.
Achieved 10 Partner of the Quarter awards
Several Mug Awards
Chosen to accompany the Rockettes to several special appearances
3 years of Air Force ROTC
Proficient in Microsoft office
Knowledgeable of QASA standards
Superb organizational skills
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