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Motivated Shift Supervisor experienced in [Type] environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply [Number] years of experience to improve operations. Handle team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
- Store Management
- Inventory control and record keeping
- Search Engine Optimization
- Negotiation
- Consulting
- Document management
- Strategic planning
- Financial Management
- Staff Scheduling
- Operations management
- Business administration
- Conflict resolution techniques
- Safety processes and procedures
- Daily workflows
- Strong verbal and written communication
- Creative merchandising
- Budgeting
- Sales and marketing
- Sales expertise
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- Complaint resolution
- Order Fulfillment
- Creative problem solving
- Stocking and replenishing
- Training development aptitude
- Stock management
- Retail store support
- Product and Service Sales
- Goals and Performance
- Staff Management
- Merchandising
- Team Building
- Personnel development
- Operations
- Sales
- Store Merchandising
- Store Operations
- Visual Merchandising
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04/2021 to Current Shift Supervisor Waste Pro Usa, Inc. – Gautier, MS,
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Collaborated with internal teams to streamline operations across materials handling, production and shipping.
- Consulted with HR teams to identify and onboard optimal candidates for [Type] and [Type] positions.
- Developed and enhanced job assignments for [Type] team, planned production schedules and strengthened organization of task flows.
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
- Responded to and resolved customer questions and concerns.
- Delivered successful training to more than [Number] employees during [Timeframe] tenure, educating on successful work processes and productivity strategies.
- Conducted [Timeframe] inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Completed store opening and closing procedures and balanced tills.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
02/2021 to 05/2021 Sales Associate Tapestry, Inc. – Ann Arbor, MI,
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Tracked stock using company inventory management software.
- Processed product returns and assisted customers with other selections.
- Increased sales by offering advice on purchases and promoting additional products.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Completed orders and organized product deliveries to meet customer timetables.
01/2019 to 04/2021 Brand Representative Resq Ltd. – TX, State,
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Completed floorsets, filled floor and rang up customers.
- Serviced accounts, managing product access, reimbursement issues and product contracts totaling over $[Amount].
- Rang up customers by processing cash and credit payments to complete [Number] sales transactions on average each [Timeframe].
- Provided customer service using extensive knowledge of [Product or Service].
- Communicated product value, quality and style to educate and entice potential customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Communicated successes, competition trends, deals, product introductions, potential accounts, resets and demo opportunities via recaps.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Achieved and exceeded sales goals in line with prescribed selling strategy.
Expected in 05/2018 High School Diploma:
New Orleans Science And Mathematics High School - New Orleans, LA,
GPA:
Expected in Associate of Science: Business And Managerial Economics
Dillard University - New Orleans, LA
GPA:
Expected in 05/2024 Associate of Science: Business Administration And Management
University of New Orleans - New Orleans, LA
GPA:
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