Motivated Shift Supervisor experienced in [Type] environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply [Number] years of experience to improve operations. Handle team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Skills
Store Management
Inventory control and record keeping
Search Engine Optimization
Negotiation
Consulting
Document management
Strategic planning
Financial Management
Staff Scheduling
Operations management
Business administration
Conflict resolution techniques
Safety processes and procedures
Daily workflows
Strong verbal and written communication
Creative merchandising
Budgeting
Sales and marketing
Sales expertise
Complaint resolution
Order Fulfillment
Creative problem solving
Stocking and replenishing
Training development aptitude
Stock management
Retail store support
Product and Service Sales
Goals and Performance
Staff Management
Merchandising
Team Building
Personnel development
Operations
Sales
Store Merchandising
Store Operations
Visual Merchandising
Work History
04/2021 to Current
Shift SupervisorWaste Pro Usa, Inc. – Gautier, MS,
Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Helped store management meet standards of service and quality in daily operations.
Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Consulted with HR teams to identify and onboard optimal candidates for [Type] and [Type] positions.
Developed and enhanced job assignments for [Type] team, planned production schedules and strengthened organization of task flows.
Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Responded to and resolved customer questions and concerns.
Delivered successful training to more than [Number] employees during [Timeframe] tenure, educating on successful work processes and productivity strategies.
Conducted [Timeframe] inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
Completed store opening and closing procedures and balanced tills.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained new employees and delegated daily tasks and responsibilities.
Enforced company policies and regulations with employees.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
02/2021 to 05/2021
Sales AssociateTapestry, Inc. – Ann Arbor, MI,
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Solved customer challenges by offering relevant products and services.
Maintained customer satisfaction with quick and professional handling of product returns.
Tracked stock using company inventory management software.
Processed product returns and assisted customers with other selections.
Increased sales by offering advice on purchases and promoting additional products.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Completed orders and organized product deliveries to meet customer timetables.
01/2019 to 04/2021
Brand RepresentativeResq Ltd. – TX, State,
Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Engaged, educated and befriended customers to deliver amazing shopping experience.
Completed floorsets, filled floor and rang up customers.
Serviced accounts, managing product access, reimbursement issues and product contracts totaling over $[Amount].
Rang up customers by processing cash and credit payments to complete [Number] sales transactions on average each [Timeframe].
Provided customer service using extensive knowledge of [Product or Service].
Communicated product value, quality and style to educate and entice potential customers.
Organized and stocked merchandise to keep necessary levels for sales demand.
Communicated successes, competition trends, deals, product introductions, potential accounts, resets and demo opportunities via recaps.
Showed understanding of customer's personal style and preferences when offering product advice.
Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
Achieved and exceeded sales goals in line with prescribed selling strategy.
Education
Expected in 05/2018
High School Diploma: New Orleans Science And Mathematics High School - New Orleans, LA, GPA:
Expected in
Associate of Science: Business And Managerial Economics Dillard University - New Orleans, LA GPA:
Expected in 05/2024
Associate of Science: Business Administration And Management University of New Orleans - New Orleans, LA GPA:
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