Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Motivated Shift Supervisor experienced in [Type] environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply [Number] years of experience to improve operations. Handle team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

  • Store Management
  • Inventory control and record keeping
  • Search Engine Optimization
  • Negotiation
  • Consulting
  • Document management
  • Strategic planning
  • Financial Management
  • Staff Scheduling
  • Operations management
  • Business administration
  • Conflict resolution techniques
  • Safety processes and procedures
  • Daily workflows
  • Strong verbal and written communication
  • Creative merchandising
  • Budgeting
  • Sales and marketing
  • Sales expertise
  • Complaint resolution
  • Order Fulfillment
  • Creative problem solving
  • Stocking and replenishing
  • Training development aptitude
  • Stock management
  • Retail store support
  • Product and Service Sales
  • Goals and Performance
  • Staff Management
  • Merchandising
  • Team Building
  • Personnel development
  • Operations
  • Sales
  • Store Merchandising
  • Store Operations
  • Visual Merchandising
Work History
04/2021 to Current
Shift Supervisor Waste Pro Usa, Inc. Gautier, MS,
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Helped store management meet standards of service and quality in daily operations.
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Consulted with HR teams to identify and onboard optimal candidates for [Type] and [Type] positions.
  • Developed and enhanced job assignments for [Type] team, planned production schedules and strengthened organization of task flows.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Responded to and resolved customer questions and concerns.
  • Delivered successful training to more than [Number] employees during [Timeframe] tenure, educating on successful work processes and productivity strategies.
  • Conducted [Timeframe] inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Completed store opening and closing procedures and balanced tills.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
02/2021 to 05/2021
Sales Associate Tapestry, Inc. Ann Arbor, MI,
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Tracked stock using company inventory management software.
  • Processed product returns and assisted customers with other selections.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Completed orders and organized product deliveries to meet customer timetables.
01/2019 to 04/2021
Brand Representative Resq Ltd. TX, State,
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Engaged, educated and befriended customers to deliver amazing shopping experience.
  • Completed floorsets, filled floor and rang up customers.
  • Serviced accounts, managing product access, reimbursement issues and product contracts totaling over $[Amount].
  • Rang up customers by processing cash and credit payments to complete [Number] sales transactions on average each [Timeframe].
  • Provided customer service using extensive knowledge of [Product or Service].
  • Communicated product value, quality and style to educate and entice potential customers.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Communicated successes, competition trends, deals, product introductions, potential accounts, resets and demo opportunities via recaps.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
  • Achieved and exceeded sales goals in line with prescribed selling strategy.
Expected in 05/2018
High School Diploma:
New Orleans Science And Mathematics High School - New Orleans, LA,
Expected in
Associate of Science: Business And Managerial Economics
Dillard University - New Orleans, LA
Expected in 05/2024
Associate of Science: Business Administration And Management
University of New Orleans - New Orleans, LA

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School Attended

  • New Orleans Science And Mathematics High School
  • Dillard University
  • University of New Orleans

Job Titles Held:

  • Shift Supervisor
  • Sales Associate
  • Brand Representative


  • High School Diploma
  • Associate of Science
  • Associate of Science

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