Enthusiastic floor supervisor experienced in healthcare environments and knowledgeable about security, safety and service standards. Effective at managing order and increasing revenue. Driven to apply 11 years of experience to improve operations.
Skills
Supervision
Organization
Multitasking
Relationship building
Training & Development
Team building
Friendly, positive attitude
Reliable and trustworthy
Experience
Shift Supervisor, 10/2019 - Current Waste Pro Usa, Inc. – Nashville, TN,
Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Assisted with meal planning to meet nutritional plans.
Maintained clean and well-organized environment to promote client happiness and safety.
Administered necessary medications as directed by care plan.
Supervised medication administration, personal hygiene and other activities of daily living.
Tracked and reported clients' progress based on observations and conversations.
Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Facilitated best care by developing strong and trusting rapport with patient.
Transported patients to and from medical, dental and personal care appointments.
Caregiver, 06/2017 - 06/2019 Senior Commons At Powder Mill – York, PA,
Helped clients with personal needs from exercise to bathing and personal grooming.
Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Facilitated best care by developing strong and trusting rapport with patient.
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Engaged client in physical and mental activities to sustain quality of life.
Maintained clean and well-organized environment to promote client happiness and safety.
Office Manager, 06/2010 - 05/2015 Encore Electric – Cheyenne, WY,
Handled scheduling and managed timely and effective allocation of resources and calendars.
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
Interviewed, onboarded, developed and oversaw daily activities of 6 clerical and administrative office personnel.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Conducted annual performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
Improved operational efficiencies.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Supervised main office with 6 employees, consistently cultivating productive and positive work atmosphere.
Education and Training
: , Expected in - Willow Run High - Ypsilanti, MI, GPA:
Cosmetology Liscense: Cosmetology Education, Expected in 08/1986 - IBA State College Of Beauty - Ann Arbor, MI, GPA:
: Business, Expected in - Washtenaw Community College - Ann Arbor, MI GPA:
Accomplishments
Created highly effective new training that significantly impacted efficiency and improved operations.
Promoted from sales agent to field supervisor, in less than 12-months
Selected as "Employee of the Month" in 2010 for best trainer.
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