[Type] executive offering [Area of expertise] expertise gained through [Number] years of [Industry] successful contributions. Motivating leader with history of building and managing [Type] teams. Proficient at identifying [Type] issues and integrating [Type] solutions to achieve [Result]. Strong relationship builder works well with stakeholders and corporate teams.
Talented [Job Title] and team leader offering [Number] years of success in [Type] environments. Strategic thinker with [Area of expertise] proficiency. Offers proven ability to build effective teams and [Task]. Committed to identifying and leveraging opportunities for growth. Certified in [Area of certification].
Skills
Foodservice team development
Foodservice
Foodservice techniques
Liquor, wine and food service
Food services management
Food service knowledge
Client-focused service
Residential customer service
Personalized service
Food safety and sanitation
Client service-driven
[State] food handler certified
Providing customer service
Food handling
Excellent personal service experience
Preparing food items
Customer services
Certified food handler
Proper food temperatures
Hospitality and service knowledge
Safe food handling practices
Food handling safety
Outstanding customer service
Service billing
Customer service focus
Mobile technologies and services
Banking and financial services background
Service department practices
Food serving basics
Guest service
Product and service software development
Service reviews
Exceptional customer service
Service scheduling
Service operations management
Experience
Shift Food Service Supervisor , 03/2017 to Current North Country Academy – Abenicio Salazar Historic District, NM,
Improved operations by working with team members and customers to find workable solutions.
Performed site evaluations, customer surveys and team audits.
Collaborated with others to discuss new [Type] opportunities.
Maintained updated [Type] knowledge through [Task] and [Task].
Answered [Number] calls per [Timeframe] to answer customer questions.
Delivered [Product or Service] to customer locations.
Child Care Provider, 05/2007 to 09/2008 Common Spirit – Breckenridge, MN,
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Improved group and individual behavior by employing positive management strategies.
Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Balanced schedules to provide optimal rest, play and educational periods.
Secured indoor and outdoor premises to protect children under care.
Incorporated music and art activities to encourage creativity and expression.
Enforced rules to teach manners and maintain safe environment.
Engaged groups of culturally diverse children in creative, safe and focused setting.
Assisted children in development of social, communication and problem-solving skills.
Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
Kept children safe and secure at all times.
Maintained organized and clean classroom and work areas.
Recorded information about behavior, food service and medication dispensing.
Led children in tidying up, handwashing and [Task] to teach responsibility.
Developed and implemented lesson plans based on ages and abilities of class children.
Discussed new developments, misbehavior and concerns with parents or guardians.
Customer Service Cashier , 09/2005 to 01/2006 US AirForce Rocker NCO – City, STATE,
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Greeted customers and responded to informational requests.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Assisted with purchases, locating items and signing up for rewards programs.
Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Operated cash register, collected payments and provided accurate change.
Collected merchandise from store and searched back-end locations for customer purchases.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Resolved issues with cash registers, card scanners and printers.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Answered phone calls to assist customers with questions and [Type] orders.
Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
Helped customer locate and select appropriate merchandise throughout store.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Processed customer payments quickly and returned exact change and receipts.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Processed returned items in accordance with store policy.
Helped customers find specific products, answered questions and offered advice.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Welcomed customers, offering assistance to help find necessary store items.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Counted product stock to maintain inventory records.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Properly verified customer identification for alcohol or tobacco purchases.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Education and Training
: Financial , Expected in Kaplan Financial Education - Mascoutah, IL GPA:
Associate of Science: Office Management, Expected in 08/2003 University of San Carlos - Cebu , Philippines GPA:
Associate of Science: Business Management, Expected in 10/2010 Park University - Scott AFB , IL GPA:
Associate of Science: Associate Computer Science , Expected in 06/1998 University of The Visayas - Cebu , Philippines GPA:
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