Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

[Type] executive offering [Area of expertise] expertise gained through [Number] years of [Industry] successful contributions. Motivating leader with history of building and managing [Type] teams. Proficient at identifying [Type] issues and integrating [Type] solutions to achieve [Result]. Strong relationship builder works well with stakeholders and corporate teams.

Talented [Job Title] and team leader offering [Number] years of success in [Type] environments. Strategic thinker with [Area of expertise] proficiency. Offers proven ability to build effective teams and [Task]. Committed to identifying and leveraging opportunities for growth. Certified in [Area of certification].

Skills
  • Foodservice team development
  • Foodservice
  • Foodservice techniques
  • Liquor, wine and food service
  • Food services management
  • Food service knowledge
  • Client-focused service
  • Residential customer service
  • Personalized service
  • Food safety and sanitation
  • Client service-driven
  • [State] food handler certified
  • Providing customer service
  • Food handling
  • Excellent personal service experience
  • Preparing food items
  • Customer services
  • Certified food handler
  • Proper food temperatures
  • Hospitality and service knowledge
  • Safe food handling practices
  • Food handling safety
  • Outstanding customer service
  • Service billing
  • Customer service focus
  • Mobile technologies and services
  • Banking and financial services background
  • Service department practices
  • Food serving basics
  • Guest service
  • Product and service software development
  • Service reviews
  • Exceptional customer service
  • Service scheduling
  • Service operations management
Experience
Shift Food Service Supervisor , 03/2017 to Current
North Country AcademyAbenicio Salazar Historic District, NM,
  • Improved operations by working with team members and customers to find workable solutions.
  • Performed site evaluations, customer surveys and team audits.
  • Collaborated with others to discuss new [Type] opportunities.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Delivered [Product or Service] to customer locations.
Child Care Provider, 05/2007 to 09/2008
Common SpiritBreckenridge, MN,
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Improved group and individual behavior by employing positive management strategies.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Secured indoor and outdoor premises to protect children under care.
  • Incorporated music and art activities to encourage creativity and expression.
  • Enforced rules to teach manners and maintain safe environment.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Assisted children in development of social, communication and problem-solving skills.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
  • Kept children safe and secure at all times.
  • Maintained organized and clean classroom and work areas.
  • Recorded information about behavior, food service and medication dispensing.
  • Led children in tidying up, handwashing and [Task] to teach responsibility.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
Customer Service Cashier , 09/2005 to 01/2006
US AirForce Rocker NCOCity, STATE,
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Resolved issues with cash registers, card scanners and printers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Counted product stock to maintain inventory records.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Education and Training
: Financial , Expected in
Kaplan Financial Education - Mascoutah, IL
GPA:
Associate of Science: Office Management, Expected in 08/2003
University of San Carlos - Cebu , Philippines
GPA:
Associate of Science: Business Management, Expected in 10/2010
Park University - Scott AFB , IL
GPA:
Associate of Science: Associate Computer Science , Expected in 06/1998
University of The Visayas - Cebu , Philippines
GPA:

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Resume Overview

School Attended

  • Kaplan Financial Education
  • University of San Carlos
  • Park University
  • University of The Visayas

Job Titles Held:

  • Shift Food Service Supervisor
  • Child Care Provider
  • Customer Service Cashier

Degrees

  • Some College (No Degree)
  • Associate of Science
  • Associate of Science
  • Associate of Science

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