service deli clerk resume example with 11+ years of experience
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Diligent deli clerk offering food handling experience combined with focus on quality service. Background managing ingredient preparation and kitchen organization. Dedicated to providing exceptional, consistent service to build loyal customer base.
Dedicated employee with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Enthusiastic about my work and bringing expertise in customer service, food preparation and catering. First-rate listening, problem-solving and relationship-building skills. Unique approach to satisfying customer requests.
Energetic Deli Clerk with 4 years of retail support and service experience. Dedicated to top-notch customer service and providing high-quality products to loyal customers. Knowledgeable of broad range of products, including kosher and vegan.
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
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- Maintained work areas to reduce potential for illness or injury.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Gave exceptional customer service to guests during peak business periods, resulting in increased sales and boost in revenues.
- Updated displays, cases and other customer-facing areas to increase sales of special items.
- Documented and entered special orders for event catering and party trays.
- Completed orders according to customer preferences, improving patron retention.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Assisted customers in making payments on accounts and setting up payment plans.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Reviewed customer account information to determine current issues and potential solutions.
- Evaluated and authenticated returns, exchanges and voids.
- Interviewed, hired and trained new quality-focused customer service representatives.
- Evaluated employee job performance and motivated staff to improve productivity.
- Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
- Led team engaged in delivering assistance to customer service department on daily basis.
- Acted as network administrator by creating accounts and managing permissions for users.
- Worked with external representatives to address customer needs.
- Checked for indicators of threats by designing network and database security measures.
- Anticipated needed store supplies, placed and expedited supply orders and verified receipts.
- Collected, analyzed and summarized technological information, findings and advancements for reports.
- Maintained professional knowledge by attending workshops, reviewing professional publications and establishing networks with others.
- Completed tasks according to regulatory standards and best practices.
- Optimized team productivity by effectively managing equipment and supply inventory.
- Used Office word in daily work, developing advanced proficiency and training others in tips and tricks.
- Sourced materials that met current needs, drove curiosity and supported learning.
- Trained staff, students and faculty on proper use of library technology to prevent damage.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Documented receipts, employee hours and inventory movements.
- Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
- Managed schedules, accepted time off requests and found coverage for shifts.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Coordinated shift-based inventory receiving, auditing and restocking.
- Directed employees through daily routines.
- Handled customer complaints, questions and inquiries.
- Managed cash positions and made bank deposits.
- Counted out cash drawers at end of each shift and logged profits into computer system.
- Managed inventory and ordered new products when inventory was running low.
- Trained new employees on company policies, procedures, techniques and customer service standards.
Deshler High School - Tuscumbia, AL
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Resume Overview
School Attended
- Deshler High School
Job Titles Held:
- Service Deli Clerk
- Customer Service Manager
- Technology Specialist
- Shift Manager
Degrees
- High School Diploma
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