Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Enthusiastic, bringing expertise in customer service, food preparation and catering. First-rate listening, problem-solving and relationship-building skills. Unique approach to satisfying customer requests. Dedicated with strong background helping with customer orders, cooking and store cleanliness. Stands for long hours and completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills. Energetic Deli Clerk with retail support and service experience. Dedicated to top-notch customer service and providing high-quality products to loyal customers.

  • Temperature control
  • Inventory rotation
  • Portioning
Service Deli Clerk, 12/2016 to Current
KrogerGolden, CO,
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Documented and entered special orders for event catering and party trays.
  • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Cleaned utensils, dishes and glasses for customer use.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Completed orders of all sizes according to customer preferences.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Adminitration/Accounts Receivable Clerk, 05/2005 to 11/2011
Presitge PoolsCity, STATE,
  • Cleared account balances by examining customer payments, payment history and coordinating contact with collections.
  • Processed weekly invoicing, including posting and reconciling payments and addressing all aged receivables.
  • Coded invoices and other records to maintain organized and accurate records.
  • Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
  • Updated receivables by totaling unpaid invoices.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Calculated estimated weekly invoicing, prepared and posted payments and followed up on all aged receivables.
  • Performed administrative tasks to support strategic initiatives.
  • Reached out to vendors and customers in order to resolve account problems.
  • Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
  • Answered inbound calls to provide information, answer questions or discuss payment options.
  • Calculated unpaid invoices to maintain updated receivables reports.
Owner/Operations Manager, 05/1988 to 09/2001
Ambiance FlowersCity, STATE,
  • Directed hiring and training of new department managers to drive organizational improvements.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Set pricing structures according to market analytics and emerging trends.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
Education and Training
Bachelor of Arts: Computer And Information Sciences, Expected in 06/1999
South University - West Palm Beach, Fl,
BBA: Business Administration, Expected in 06/1983
University of Miami - Miami, FL

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Resume Overview

School Attended

  • South University
  • University of Miami

Job Titles Held:

  • Service Deli Clerk
  • Adminitration/Accounts Receivable Clerk
  • Owner/Operations Manager


  • Bachelor of Arts
  • BBA

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