Service Deli Clerk Resume Example Lee's Marketplace

SERVICE DELI CLERK

Professional Summary

Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate long hours to complete fast-paced work. Customer service-driven team player good at connecting with people and fostering patron loyalty. Reliable Deli Worker bringing 3 years of food and beverage performance. Completes tasks quickly and with professionalism. Excellent understanding of sanitation and cleaning procedures, inventory rotation and customer relations.

Skills

Proper food handling
Temperature control
Cleanliness and sanitation
Portion control
Equipment safety
Food preparations
Safe food handling
Sales proficiency
Accurate money handling
Strong communication skills
Dining area cleanliness

Team leadership
Slicing meats and cheeses
Listening and responding to customers in a friendly manner
Guest seating arrangements
Food and beverage pairings
Ordering and invoicing
Customer service oriented
Management
Merchandising and displays
Adaptability

Work History

Service Deli Clerk, 12/2018 to Current
Lee's Marketplace – Heber City, United States

Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Calculated total items needed to assemble party trays and placed orders for inventory.
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Opened new inventory and rotated stock by dates to maintain freshness.
Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Listened carefully to customer instructions and prepared orders according to those preferences.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.

Service Deli Clerk, 02/2018 to 11/2018
Smith's Food & Drug Stores Inc. – Provo, UT

Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Calculated total items needed to assemble party trays and placed orders for inventory.
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Opened new inventory and rotated stock by dates to maintain freshness.
Inspected equipment such as refrigerators and warming lamps every [Timeframe] to check compliance with safe operating levels.
Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Listened carefully to customer instructions and prepared orders according to those preferences.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
Delivered exemplary customer service to all guests, even in peak business periods to promote retention.

Host, 04/2017 to 11/2017
Applebee's – Orem, UT

Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Cultivated positive guest relations by managing information and orchestrating speedy seatings.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Conducted [Timeframe] dining room and server checks to assess readiness for expected customer loads.
Documented reservations and communicated changes to guests using [Software].
Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Assisted managers with quickly resolving service- and food-related issues.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using [Software].
Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
Used [Software] to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
Answered customer questions about hours, seating and [Type] information.
Managed event contracts, including estimates, event profiles and post-event summaries.

Education

High School Diploma: 05/2019
Summit Academy High School - Bluffdale, UT

Resume Overview

Companies Worked For:

Lee's Marketplace
Smith's Food & Drug Stores Inc.
Applebee's

School Attended

Summit Academy High School

Job Titles Held:

Service Deli Clerk
Host

Degrees

High School Diploma : 05/2019

Service Deli Clerk Resume Example

Resume Score: 80%

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