LiveCareer-Resume

service deli clerk resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dedicated Service clerk with strong background helping with customer orders, cooking and store cleanliness. Stands for long hours and completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.

Skills
  • Inventory rotation
  • Temperature control
  • Equipment use
  • Preparing food items
  • Cleaning and sanitizing
  • Food preparation
  • Safe food handling
  • Sanitation and safety standards
  • Inventory checks
  • Upselling
  • Work area maintenance
  • Machine Safety
  • Food Services
  • Product Knowledge
  • Stocking of food cases
  • Effective customer communication
  • Signage and pricing accuracy
Experience
Service Deli Clerk, 06/2019 - Current
Super King Market Anaheim, CA,
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and [Number]% boost in revenues.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Completed orders of all sizes according to customer preferences, improving patron retention by [Number]%.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Deli Clerk, 10/2018 - 05/2019
Spartannash Cincinnati, OH,
  • Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and [Number]% boost in revenues.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
  • Documented and entered special orders for event catering and party trays using [Software].
  • Completed orders of all sizes according to customer preferences, improving patron retention by [Number]%.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Deli Clerk, 04/2017 - 10/2018
New Leaf Community Markets, Inc. San Jose, CA,
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and [Number]% boost in revenues.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
Store Manager, 01/2002 - 10/2010
Save-A-Lot Nicholasville, KY,
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Diminished total loss by [Number]% by implementing effective operational improvements.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Oversaw POS operations and cash management to reduce errors.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Oversaw all store operations while generating $[Amount] in monthly sales.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Increased profits [Number]% by restructuring store layouts to enable efficient inventory management and performing financial planning and sales metric analysis.
  • Achieved sales quota of $[Amount] by incorporating social media and brand marketing.
  • Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Education and Training
: Computer Science And Programming, Expected in
-
Pellissippi State Community College - Knoxville, TN
GPA:
Status -
: Medical Records, Expected in
-
Roane State Community College - Harriman, TN
GPA:
Status -
: Information Technology, Expected in
-
East Tennessee State University - Johnson City, TN
GPA:
Status -

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Resume Overview

School Attended

  • Pellissippi State Community College
  • Roane State Community College
  • East Tennessee State University

Job Titles Held:

  • Service Deli Clerk
  • Deli Clerk
  • Deli Clerk
  • Store Manager

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)

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