Helped administrative team members carry out smooth and accurate work. Highly organized multi-tasker with more than 11 years of Interpersonal service experience and drive to positively impact team success. Knowledgeable about enforcing company standards, employment regulations and best practices. Offering demonstrated success in team leadership, organizational problem-solving and customer service. Successful at overseeing team performance and allocating resources to meet workflow and demand. Excellent conflict resolution skills with proven ability to defuse high-stress situations.
My responsibilities consist of taking orders and serving food and beverages to Guests in our restaurant. Always aware of Guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to Guests. Duties and responsibilities include, but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests mustfeel welcome, comfortable and well attended to at all times. Provide the perfect service experience for every Guest. Adhere to timing standards for products and services. Look for ways to consolidate service and increase table turns.
Present menu, answer questions and make suggestions regarding food and beverage. Apply positive suggestive sales approach to guide Guests. Pre-bus tables; maintain table cleanliness, bus tables. Looks for ways to avoid waste and limit costs while also assisting in keeping the restaurant clean and safe. Must follow all cash handling policies and procedures.
Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions. Provide support for program of directors, prepare meeting packets prior, attend weekly meeting.
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