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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

My aim is to get a full time or part-time job as a front of house that would support my skill, motivation, enthusiasm need experiences in order to satisfy customers need with great experiences and services, I could work as team, strong dedication to work for improve department and myself for the better.

Skills

• Active person, eagerness to learn and adaptive

• Sociable and good interpersonal

• Team work and interact well with diverse cultures

• High responsibility, reliable and punctual

• Self-management and able to organize and prioritize tasks efficiently

• Ability to work in fast-paced environment

• Neqotiable and flexible person

• Ability to solve unexpected problems

• Highly skilled in delivering service to customers with strong service minder

Experience
11/2019 to Current Server Assistant Manager Hei Hotels & Resorts | Minneapolis, MN,

• Set up before opening hour and clean restaurant after trading hour.
• Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
• Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
• Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
• Greeted newly seated guests quickly and efficiently
• Processed customers' payments and provided receipts.
• Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Calculated charges, issued table checks and collected payments from customers.
• Ability to solve unexpected problems
• Required to monitor stock rates, arrange for supplies and make preparations for cash drawers.
• Saddled with the duty of attending to complaints of customers, supervising several programs at the same time and multi-tasking in the midst of a beehive of activities.
• Responsible for training, employment, management and motivating the members of staff
• Attend to customers in a friendly approach, make table reservations for clients and give professional tips on choosing the right items from the menu.
• Maintenance of maximum standards of healthy environment, safety regimen, quality control and hygiene.
• Check stocks and order items from supplier, grocery shopping for any missing items.• Coordinate with supplier (Plumbing company, Hoods clean, Grease trap company, pest control, etc.)

04/2018 to 11/2019 Waitress Hyatt Hotels Corp. | Ann Arbor, MI,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepare and serve foods and beverages
  • Accepting payment from customers
  • Clear and clean table are ready for next customers
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
02/2018 to 11/2019 Waitress Hyatt Hotels Corp. | Culver City, CA,

• Set up before opening hour and clean restaurant after trading hour.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Prepare and serve foods and beverages
• Accepting payment from customers
• Clear and clean table are ready for next customers

01/2014 to 12/2017 Waitress Hyatt Hotels Corp. | El Paso, TX,
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepare and serve foods and beverages
  • Accepting payment from customers
  • Clear and clean table are ready for next customers
Education and Training
Expected in 08/2019 BBA | Theology Ezra University, Los Angeles, CA GPA:
Expected in 12/2009 BBA | Industrial Management Rangsit University , Phathum Thani Thailand , GPA:
Expected in 09/2020 | NON-GAMING Las Vegas Metropolitan Police Department , Las Vegas, NV GPA:
Expected in 03/2018 | Tam Card Alcoho Card USA, Las Vegas, NV GPA:
Expected in 03/2019 | Food Handler Safety Southern Nevada Health , Las Vegas, NV GPA:
Expected in 03/2019 | Food Handler Safety Certification Southern Nevada Health , Las Vegas, NV GPA:

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resume Strength

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Resume Overview

School Attended

  • Ezra University
  • Rangsit University
  • Las Vegas Metropolitan Police Department
  • Alcoho Card USA
  • Southern Nevada Health
  • Southern Nevada Health

Job Titles Held:

  • Server Assistant Manager
  • Waitress
  • Waitress
  • Waitress

Degrees

  • BBA
  • BBA

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