My aim is to get a full time or part-time job as a front of house that would support my skill, motivation, enthusiasm need experiences in order to satisfy customers need with great experiences and services, I could work as team, strong dedication to work for improve department and myself for the better.
• Active person, eagerness to learn and adaptive • Sociable and good interpersonal • Team work and interact well with diverse cultures • High responsibility, reliable and punctual • Self-management and able to organize and prioritize tasks efficiently | • Ability to work in fast-paced environment • Neqotiable and flexible person • Ability to solve unexpected problems • Highly skilled in delivering service to customers with strong service minder |
• Set up before opening hour and clean restaurant after trading hour.
• Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
• Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
• Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
• Greeted newly seated guests quickly and efficiently
• Processed customers' payments and provided receipts.
• Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Calculated charges, issued table checks and collected payments from customers.
• Ability to solve unexpected problems
• Required to monitor stock rates, arrange for supplies and make preparations for cash drawers.
• Saddled with the duty of attending to complaints of customers, supervising several programs at the same time and multi-tasking in the midst of a beehive of activities.
• Responsible for training, employment, management and motivating the members of staff
• Attend to customers in a friendly approach, make table reservations for clients and give professional tips on choosing the right items from the menu.
• Maintenance of maximum standards of healthy environment, safety regimen, quality control and hygiene.
• Check stocks and order items from supplier, grocery shopping for any missing items.• Coordinate with supplier (Plumbing company, Hoods clean, Grease trap company, pest control, etc.)
• Set up before opening hour and clean restaurant after trading hour.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Prepare and serve foods and beverages
• Accepting payment from customers
• Clear and clean table are ready for next customers
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