Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Work History
09/2020 to 09/2022
Server Assistant/ Kitchen Helper/dishwasher Senior Lifestyle Corporation – Lake Placid, FL,
Cleaned and organized kitchen stations to promote team efficiency.
Paid close attention to instructions from supervisor to complete tasks on time.
Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Operated standard kitchen equipment with focus on safety and sanitation.
Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
Stepped into additional roles during busy times to boost coverage of important stations.
Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
Gently moved glassware, crystal and other delicate items to prevent breakage.
Prepared dishes for catering events or during high-volume shifts.
Maintained clean and contaminant-free cooking equipment and receptacles through Technique and Technique.
Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Sanitized dining ware and kitchen equipment according to health code standards.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Made food according to standard recipes with requested changes for customer satisfaction.
Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Plated hot meals and salads in aesthetically pleasing arrangements.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
03/2018 to 09/2020
Server Shift LeaderOctapharma Plasma – Augusta, GA,
Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Cultivated warm relationships with regular customers.
05/2013 to 12/2015
Assistant ManagerChase Brass – Irving, TX,
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Monitored security and handled incidents calmly.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Increased sales revenues by promoting complementary products and educating customers about store promotions.
Increased sales by driving operational efficiencies and building excellent customer rapport.
07/2010 to 09/2012
Machine Operator HelperSage Automotive Interiors – City, STATE,
Operated machining equipment safely with team of operators.
Complied with company and OSHA safety rules and regulations.
Set up and ran machinery to produce exceptional products for industrial needs.
Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Maintained equipment performance by lubricating and cleaning components.
Kept detailed production records and identified hold-ups.
Followed tooling instructions and product specifications to determine and implement operational sequences.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Education
Expected in 02/2014 to to
: Radiologic Technology Greenville Technical College - Greenville, SC GPA:
Expected in 07/2012 to to
High School Diploma : Travelers Rest High School - Travelers Rest, SC GPA:
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