Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Safe Food Handling
Work Coordination
Customer Relations
Table Bussing
Beverage and Ice Dispenser Refilling
Quantity Estimation
Food Service
Food Storage
Beverage Making and Delivery
Condiment Restocking
Glass Polishing
Problem Detection and Resolution
Quality Assurance
Manual Dexterity
Cleaning and Sanitizing
Table Setting
Flexible and Adaptable
Employee Training
Service-Oriented
Relationship Building
Decision Making
Clear Communication
Conflict Resolution
Persuasive Approach
Vending Machine Replenishment
Silverware and Glassware Restocking
Independence and Initiative
Service Bar Restocking
Work History
Server Assistant, 04/2021 to 12/2021 Aimbridge Hospitality – Brentwood, TN,
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Assisted with dining room set up prior to and after service period.
Bussed tables between courses and load and unloaded trays to expedite tasks.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Checked dining area supplies of linens, wrapped silverware and replenished low stock.
Monitored dining room inventory and replenished as necessary.
Set up advertising signs and displays on shelves, counters and tables.
Server Assistant, 09/2017 to 03/2021 Aimbridge Hospitality – Clovis, CA,
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Assisted with dining room set up prior to and after service period.
Bussed tables between courses and load and unloaded trays to expedite tasks.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Checked dining area supplies of linens, wrapped silverware and replenished low stock.
Assisted wait staff with timely food delivery and guest requests.
Monitored dining room inventory and replenished as necessary.
Housekeeper, 06/2020 to 02/2021 Stoneridge Creek – Pleasanton, CA,
Worked on cleaning team to service hotels, offices and other commercial buildings.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Verified cleanliness and organization of storage areas and carts.
Adhered to professional house cleaning checklist.
Restocked room supplies such as facial tissues for personal touch with every job.
Responded to requests from patrons for linens and toiletries.
Disposed of trash and recyclables each day to avoid waste buildup.
Restocked linen and cycled towels and sheets in full-service hotel-based spa.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Kept building entryway glass clean and polished for professional presentation.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Attended to locker area by laundering dirty towels and clearing away stray slippers.
Sales Associate, 12/2011 to 06/2015 Canada Goose – 17Th Floor Suite 1745 - Borough Of Manhattan, NY,
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Processed product returns and assisted customers with other selections.
Solved customer challenges by offering relevant products and services.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Completed orders and organized product deliveries to meet customer timetables.
Provided positive first impressions to welcome existing, new and potential customers.
Maintained records related to sales, returns and inventory availability.
Education
English Certification: English-as-a-Second-Language Education, Expected in 12/2016 Community Impact At Columbia University - New York, NY, GPA:
Proffesional: International Business, Expected in 07/2012 Universad Cooperativa De Colombia - Colombia, GPA:
High School Diploma: , Expected in 12/2000 Liceo Antonia Santos - Colombia, GPA:
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