LiveCareer-Resume

server assistant resume example with 1+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Food Expeditor with 2 years of experience supporting excellence in food preparation and delivery. Liaises between patrons and kitchen staff members to maintain guest satisfaction by quickly addressing individual preferences. Combines strong work ethic and superb attention to accuracy in food presentation and service.

Skills
  • Suggestive Selling
  • Service Prioritization
  • Persuasive Approach
  • Problem Detection and Resolution
  • Customer Satisfaction Promotion
  • Relationship Building
  • Customer Relations
  • Stress Tolerance
  • Quality Assurance
Work History
09/2020 to Current Food Expeditor Arizona Country Club | Phoenix, AZ,
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Oversaw kitchen operations and altered workflows to improve preparation tempo of menu offerings.
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
  • Played key role in bolstering high-end dining experience by optimizing resources allocation.
  • Engaged in suggestive selling and other sales techniques.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Offered product samples, answered questions and helped customers find items.
  • Demonstrated strong knowledge of menu offerings and appropriate culinary techniques.
07/2019 to 03/2020 Server Arizona Country Club | Phoenix, AZ,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Assisted customers with special services, account updates and promotional options.
  • Educated customers on promotions to enhance sales.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Assisted customers by answering questions and fulfilling requests.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Cultivated warm relationships with regular customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
03/2022 to Current Server Regal Cinemas Corporation | Saint Joseph, MO,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cultivated warm relationships with regular customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
Expected in 05/2018 High School Diploma | Chattahoochee High School, Alpharetta, GA GPA:
Expected in No Degree | Business Management Gwinnett Technical College, Lawrenceville, GA GPA:

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Resume Overview

School Attended

  • Chattahoochee High School
  • Gwinnett Technical College

Job Titles Held:

  • Food Expeditor
  • Server
  • Server

Degrees

  • High School Diploma
  • No Degree

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