Reliable and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Communicative and responsible individual possessing outstanding prioritization and organizational abilities.
Skills
Problem Solving
Time Management
Critical Thinking
Regulating Schedules
Behavior Management
Medication Administration
Adaptability and Dependability
Customer Service
Focused and Detail-Oriented
Organizing and Preparing Meetings
Calendar Management
Excellent Communication
Experience
12/2019 to Current
Server AssistantBonita Bay Club – Bonita Springs, FL,
Balanced schedules to promote optimal rest, play and educational periods.
Organized various leisure activities, games, crafts and outings to keep children entertained and busy.
Created nurturing, safe environments to promote emotional, social and intellectual growth.
Assisted children with completing homework and special assignments to improve academic performance.
Providing care and being open minded/understanding
Monitored children's safety and well-being to prevent accidents and falls.
Use problem solving skills to deescalate any possible issues
Administered one-on-one care to meet physical, emotional, social and intellectual needs of children.
Researched food allergies to understand and provide care and oversight.
Organization and maintaining a clean environment
Accurately handles money to maximize customer satisfaction and sales
Proficient with building positive relationships with new and existing customers by offering superior customer service Housekeeping
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
Executed cash transactions quickly and accurately.
Suggested additional items and offered samples of weekly promotional items to increase store sales.
Worked in close collaboration with team members to ensure customers received high-quality service.
Provided exceptional service to high volume of daily customers.
Delivered customer service excellence by promptly filling orders, communicating food requests to kitchen personnel and offering assistance ahead of requests.
12/2019 to Current
House and Pet SitterThe Michaels Organization – Oklahoma City, OK,
Monitored medication administration as directed by pet owners and vet.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Provided adequate attention and consistent oversight to vacationing pets to promote high level of care.
Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Developed long-term relationships with clients and bonded with animals through regular contact.
Offered animals ample exercise opportunities through walks and play activities.
Managing revenue and expenses
Proficient with building positive relationships with new and existing customers by offering superior customer service
House-sitting and maintaining a clean environment
Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service
Completed basic administrative work and managed household accounts.
Communicated with clients by sending updates and photos.
12/2017 to 12/2019
HousekeeperSelf-employeed – City, STATE,
Rearranging/ Organizing a variety of rooms for a cleaner and comfortable environment
Communicating with clients to meet and exceed their expectations
Knowledge of basic cleaning products
Memorize and get familiar with cleaning daily routine
Manage revenue and expenses
Managed setting date and times with clients for meetings
Meet clients and go over services and evaluate house.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Created inventory checklists and stocked housekeeping carts daily.
Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Interacted pleasantly with clients and guests when performing daily duties.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Education and Training
Expected in 05/2023
Associate of Science: Health Sciences Houston Community College - Houston, TX, GPA:
Expected in 05/2021
High School Diploma: Lamar High School - Houston, TX, GPA:
Accomplishments
Consistently maintained high customer satisfaction ratings.
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