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senior hygiene mentor of operations resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Strategic initiative, best practice, and system develop and implementation
  • Co-elevation
  • Adaptability
  • Recovers Quickly
  • Purposeful
  • Solution Focused
  • Change management
  • Solutions development
  • Performance reporting
  • Staff training and development
  • Efficiency development and improvement
  • Technology
  • Data interpretation
  • Continuous improvements
  • Team culture and engagement
  • Team Building/Leadership
  • Organizational Management
  • Data evaluation and interpretation
  • Goal attainment
  • Microsoft Office expertise
  • Development of business strategies
  • Communication improvements
  • Purposeful delegation
  • Development of team members
  • Problem resolution
  • Collaboration
  • Organization
  • Conflict resolution
  • Data management
  • Dental radiography
  • Tooth whitening
  • Fluoride application
  • Periodontal treatment
  • Oral cancer screening
  • Restorative dentistry
  • Dental disease treatment
  • Soft tissue management
  • Regulatory compliance
  • Reliable and trustworthy
  • PPE use
  • Dental health promotion
Education and Training
Freedom Public Schools Freedom, OK, Expected in 05/2003 High School Diploma : - GPA :
University of Oklahoma College of Dentistry Oklahoma City, OK, Expected in 05/2006 Bachelor of Science : Dental Hygiene - GPA :
Experience
Endo1 Partners - Senior Hygiene Mentor of Operations
Syracuse, NY, 10/2018 - Current
  • Supported in the execution of the Mission & Vision of Heartland Dental to positively impact regional and company goals through a leadership role while fulfilling company thrive goals by maintaining clinical hygiene skills 1 day per week.
  • Coordinated strategies and best practices to aid in the increase of doctors’ operative case acceptance and the growth of hygiene through the development of enhanced educational opportunities focused on world-class patient care, patient advocacy, up-to-date technology, strong partnerships, and safety.
  • Assisted with the development and implementation of the development of the hygiene lifecycle, hygiene mentor infrastructure, and mentor process designed to attract and maintain the right providers.
  • Remained committed to the growth of hygiene on a company, regional, and practice level through the communication of projected hygiene growth, opportunities, celebrations, development of strategies designed to support Operationally Focused Working Group initiatives, schedule, hygiene headcount, and capacity while maintaining a high level of partnership with operations.
  • Promoted partnerships with education and Information Technology dedicated to building a strong hygiene culture through the support of mentor infrastructure focused on hygiene engagement and increased collaboration through enhanced communication, technology, and learning platforms.
  • Provided instruction to ensure alignment with the communication and delivery of data through SAP partnership in addition to providing operational training to support the efficient use of this informational platform.
  • Supported change management by having a strong knowledge of the external environment and its impact on the industry.
  • Supported in defining change strategy and communicating it effectively while empowering and supporting others to execute change.
  • Applied skills to ensure quick adaptation to meet company needs.
  • Practiced exceptional time management and prioritization to the needs of the through purposeful delegation, implementation and follow through.
  • Applied leadership skills to effectively lead through calm.
  • Assisted in achieving company goals while fostering strong culture, diversity, and inclusion through co-elevation by maintaining a high level of communication and alignment while developing and supporting incentives and Initiatives that inspire and motivate.
  • Supported partnerships with Regional Directors' of Operations to support the growth and development of Regional Hygiene Mentors' of Operations.
  • Supported company, regional, and practice goals while contributing to scalable growth (affiliation and DeNovo practice) to achieve honorable achievement goals.
  • Applied exceptional skills in communication and conflict-resolution to improve decision-making process.
  • Created and executed successful strategies to facilitate collaboration between Regional Hygiene Mentors' of Operations and Regional Directors' of Operations.
Great Plains Family Dentistry: Formerly My Dentist - Registered Dental Hygienist
City, STATE, 08/2006 - Current
  • Exemplified servant leadership.
  • Through accelerated hygiene, performed comprehensive periodontal evaluations, assisted in dental, and pathology assessments to 12+ patients daily, ensuring the delivery of world-class patient care and a five-star patient experience.
  • Provided the highest level of patient care through patient advocacy, the delivery of periodontal treatment, and preventive services including fluoride treatments, sealant application, desensitizers, advanced oral cancer screening, Arestin placement, laser assisted periodontal therapy, laser treatment of apthous ulcers, and whitening.
  • Created a customized treatment while supporting doctors diagnosis, through the use of digital radiographs, iTero scanner, intra oral photos, and caries assessment identify patient care opportunities to
  • Assisted in dental, comprehensive periodontal, and pathology assessments.
  • Prepared and administered local anesthesia and nitrous oxide to ensure a pain free patient experience.
  • Supported a synergistic approach to patient care through a high level of communication and partnership with doctor and team members through a strong doctor preheat and patient transfers to doctor, clinical, and business team members.
  • Maintained an efficient patient flow and ensure a healthy and productive schedule while remaining focused on access to care and achieving practice goals.
  • Accurately obtained and documented dental and medical history, chief complaint, hard and soft tissue charting, and documentation through the use of Dentrix and QSI software.
  • Partnered with the business team members supporting patient financing, accurate treatment plans, access to care, online direct patient scheduling blocks, and healthy recare. In addition, leveraging the business assistants time by reappointing patients chairside.
  • Stayed abreast to up-to-date technology, growth, latest dental services, and maintain strong clinical skillset through continuing education.
  • Followed OSHA guidelines and compliance with personal protection measures.
  • Practiced efficient time management, prioritization, and exceptional organizational skills.
  • Served as OSHA coordinator on a practice level.
  • Ensured up-to-date licensure and CPR certification.
Heartland Dental - Regional Hygiene Mentor of Operations
City, STATE, 10/2015 - 10/2018
  • Exemplified servant leadership through working as a clinical hygienist 16 hours a week while remaining results focused from a regional and company perspective.
  • Exhibited a high level of accountability, integrity and honesty while supporting the Vision and Mission of Heartland Dental to positively impact region and company goals by supporting and partnering with clinical hygienists and operations through on-site and in-office mentor visits, and new hire training.
  • Supported increased results, company focuses, and initiatives through a strong focus on healthy schedules, core hygiene metrics, overall case acceptance and a strong partnership with operations.
  • Supported sub-regional hygiene mentors in their growth and development while ensuring the delivery of world-class dental care and patient experience in their supported practice.
  • Identified sub-regional and regional opportunities through the utilization of SAP reporting.
  • Supported consistency and alignment by maintaining a high level of communication with support office, operations, and the hygiene leadership team.
  • Supported the implementation and execution of the doctor/hygiene column and hygiene coordinator job design to aid increased hygiene results and access to care.
  • Developed organizational methods and policies, implementing training initiatives to deliver ongoing awareness of and compliance with established procedures.
  • Collaborated with leadership to develop strategies to increase results, access to care, and patient care as well as implement new systems and best practice guidelines.
  • Analyzed and communicated data while communicating areas of opportunities and sharing successes.
Heartland Dental - Sub-Regional Hygiene Mentor
City, STATE, 10/2014 - 10/2015
  • Fulfilled a Leadership role by supporting the vision and mission of Heartland Dental to positively impact practice, sub-region and regional goals.
  • Exhibited excellence in the delivery of patient care and adherence to HD systems in a practice 30-32 hours per week, allowing 8-10 hours of mentor support to assigned sub-region.
  • Supported, coached, and mentored world-class hygiene providers, highly focusing on the new hire.
  • Built a strong sub-regional culture and engagement among Hygienists.
  • Attained increases on a sub-regional level in core hygiene metrics, overall case acceptance and setting the table for doctors through mentorship touch points.
  • Supported the growth and development of education of new hygienists to achieve mastery level clinical skills.

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Resume Overview

School Attended

  • Freedom Public Schools
  • University of Oklahoma College of Dentistry

Job Titles Held:

  • Senior Hygiene Mentor of Operations
  • Registered Dental Hygienist
  • Regional Hygiene Mentor of Operations
  • Sub-Regional Hygiene Mentor

Degrees

  • High School Diploma
  • Bachelor of Science

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