Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Compassionate and disciplined School Bus Monitor with 3 years of experience caring for special needs bus riders. Seasoned supervisor skilled in handling anything that happens on or near buses. Proficient at earning caregivers' full confidence, enabling students to enjoy safe and affirming bus rides.

  • Behavior management techniques
  • Early childhood knowledge
  • Recordkeeping requirements
  • Operational improvement
  • Relationship development
  • Team building
  • Administrative support
  • Process improvement
  • Communications
  • Supervision
  • Customer service
  • Planning and coordination
  • Problem resolution
  • Organization
  • First Aid/CPR (needs update in cpr)
School Bus Monitor, 08/2018 to Current
DattcoWindsor, CT,
  • Accompanied driver and children on bus route to keep students safe and protected.
  • Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
  • Spoke directly with each student to understand pressing needs, concerns or fears.
  • Protected students from physical and verbal bullying.
  • Implemented process to make sure students exited at correct stop and to proper guardians.
  • Delivered direct, supervised care to groups of children between the grades K-12
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Secured indoor and outdoor premises to protect children under care.
  • Enforced rules to teach manners and maintain safe environment.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Kept children safe and secure at all times.
  • Updated detailed records for each child with information such as daily observations, meals served and medications administered.
  • Cared for up to 77 children ranging in grades from k-12
  • Recorded information about behavior, food service and medication dispensing.
  • Maintained organized and clean classroom and work areas.
  • Complied with state, local and federal laws regarding student confidentiality.
  • Exhibited expertise of safety and emergency laws and procedures and helped students evacuate quickly and safely upon emergencies.
  • Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
  • Prevented loss of students' belongings on or adjacent to bus via visual monitoring and verbal reminders.
  • Loaded, secured and unloaded wheelchairs, secured seatbelts and demonstrated knowledge of students' special needs.
  • Monitored buses, including up to 6 special education passengers up to age 21.
Host, 09/2015 to Current
New Castle Hotels LlcBangor, ME,
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered telephone to provide dining information and take party reservations.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Notified server after seating parties in section to facilitate prompt service.
  • Greeted guests and gathered information to seat groups or place on waitlist.
Caregiver, 07/2015 to 08/2018
Senior Lifestyle CorporationLakewood Ranch, FL,
  • Assisted with meal planning to meet nutritional plans.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Assisted one resident with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Improved patient outlook and daily living through compassionate care.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Reported concerns to supervisor to maintain optimal care for all client needs.
  • Cultivated amiable relationships with one resident, resulting in strong overall patient happiness and emotional well-being.
  • Transported patients to and from medical, dental and personal care appointments.
  • Fostered relationship with client, providing companionship and counseling.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Cashier, 06/2014 to 07/2015
Penske Automotive GroupBuford, GA,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved issues regarding customer complaints and escalated worsening concerns to supervisor for remediation.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues with cash registers, card scanners and printers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Assisted supervisor with completing end-of-day counts and securing funds to prevent loss or theft.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed monetary transactions per day with exceptional accuracy.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Received payments for food and issued receipts.
  • Inspected items for damage and obtained replacements for customers.
Education and Training
High School Diploma: , Expected in 06/2015
Brewster High School - Brewster, NY
Associate of Science: Criminal Justice, Expected in
Dutchess Community College - Poughkeepsie, NY
Additional Information
  • Fluent in spanish and english; writing, reading and speaking
  • Teaching assistant certification
  • Restaint trainging certification
  • Up to date with all the current GCN training
  • New York State Teaching Assistant Certification
  • Restraint Training Certification

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School Attended

  • Brewster High School
  • Dutchess Community College

Job Titles Held:

  • School Bus Monitor
  • Host
  • Caregiver
  • Cashier


  • High School Diploma
  • Associate of Science

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