School Bus Monitor Resume Example First Transit

SCHOOL BUS MONITOR

Summary

Compassionate and knowledgeable person motivated to positively impact program operations and participant success with diligent support. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Well-trained in customer support and always seeking ways to enhance strategies and optimize assistance. Highly organized and hardworking with strong attention to detail.

Skills

Leadership
Communication
Program coordination
Interdisciplinary teamwork
Project organization

Computer Skills
Planning and coordination
Team management and building
Problem resolution
Customer service-oriented

Experience

First Transit | Exeter , RISchool Bus Monitor07/2020 - Current

Implement process to make sure students exit at correct stop and to proper guardians.
Supervise safe and orderly entry and exit of bus riders.
Exhibit expertise of safety and emergency laws and procedures and help students evacuate quickly and safely upon emergencies.
Protect students from physical and verbal bullying.
Accompany driver and children on bus route to keep students safe and protected.
Maintain strong proficiency in CPR, First Aid rescue techniques to provide optimal support to individuals in distress.
Monitor behaviors for safety violations and take steps to prevent further violations.
Work alongside students, parents and school personnel to provide all riders with safe and enjoyable experiences.
Help drivers monitor and manage student actions to maintain bus safety.
Explain bus rules to inform and educate passengers on policies and protocols.
Communicate with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
Comply with state, local and federal laws regarding student confidentiality.

First Transit | Fallbrook , CASchool Bus Monitor07/2019 - 07/2020

Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
Prevented loss of students' belongings on or adjacent to bus via visual monitoring and verbal reminders.
Complied with state, local and federal laws regarding student confidentiality.
Implemented process to make sure students exited at correct stop and to proper guardians.
Supervised safe and orderly entry and exit of bus riders.
Exhibited expertise of safety and emergency laws and procedures and helped students evacuate quickly and safely upon emergencies.
Protected students from physical and verbal bullying.
Accompanied driver and children on bus route to keep students safe and protected.
Maintained strong proficiency in CPR, First Aid rescue techniques to provide optimal support to individuals in distress.
Monitored behaviors for safety violations and took steps to prevent further violations.
Worked alongside students, parents and school personnel to provide all riders with safe and enjoyable experiences.
Conducted emergency bus evacuations using main and emergency doors.
Helped drivers monitor and manage student actions to maintain bus safety.
Explained bus rules to inform and educate passengers on policies and protocols.

Gelson's | Carlsbad , CAFloral Designer10/2013 - 09/2014

Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Stayed current on the latest floral trends and supplier products by conducting careful research.
Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
Participated in client consultations to discuss floral designs for special occasions, including christenings, weddings and funerals.
Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
Processed new flower and greenery shipments by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solution.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Gelson's | Hollywood , CAFloral Designer10/2007 - 07/2009

Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Stayed current on the latest floral trends and supplier products by conducting careful research.
Checked packaging of flowers and decorative pieces to prevent damage during transport and delivery.
Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
Participated in client consultations to discuss floral designs for special occasions, including christenings, weddings and funerals.
Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
Processed new flower and greenery shipments by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
Delivered and set up flower arrangements for varied occasions, including banquets, weddings and funerals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Delivered floral arrangements to customer locations.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved operations by working with team members and customers to find workable solutions.

Education and Training

Porterville High School | City, StateHigh School Diploma06/2000

Porterville College | City, StateAssociate of Arts in Sociology05/2003

Western Governor's University -WGUSome College (No Degree) in Business Administration And Management

Volunteer Positions

2012-2014 Bravo Company 4th Battalion 160th Special Operations Aviation Regiment Family Readiness Group Co-Leader JBLM, Washington
2016-2017 Delta Company 4th Battalion 160th Special Operations Aviation Regiment Family Readiness Group Co-Leader JBLM, Washington

Committed personal time, service and support to military families. Maintained efficient program operations by applying strong document management and resource coordination skills to day-to-day needs. Proven-relationship-building and planning abilities. Organized and planned for FRG events with the help of other supporting spouses. Raised thousand's of dollars during multiple events which was used to support functions and provide morale for soldiers and their family members. Performed recruitment and selection of volunteers to fill volunteer positions needed. Attended monthly meetings with the Battalion Command Team and other FRG leaders to provide streamlined information on scheduled events, fundraising and meetings to our families.

2011-2017 Co-Leader for Spouse Softball Team 4/160th JBLM, Washington

Recruited, trained and organized players to create cohesive and competitive teams. Coordinated practice dates and times. Provided coaching, mentorship and training during practices. Proven skills in relationship-building and strategies with an emphasis in highly organized, proactive and punctual leadership.

Recognition

March 26, 2020 The Honorable Order of Our Lady of Loreto, Army Aviation Association of America
March 26, 2020 1st Battalion 223rd Aviation Regiment Certificate of Appreciation, Volunteer Work
October 2017 160th Special Operations Aviation Regiment Volunteer of the Quarter Certificate of Appreciation and Recognition
July 2, 2015 Department of the Army, Certificate of Appreciation for Patriotic Civilian Service
June 2014 The President's Volunteer Service Award
June 2014 160th Special Operations Aviation Regiment Certificate of Appreciation, Volunteer Work
July 2011 160th Special Operations Aviation Regiment Volunteer of the Quarter Certificate of Appreciation
October 2008 160th Special Operations Aviation Regiment Certificate of Appreciation, Volunteer Work

Resume Overview

School Attended

Porterville High School
Porterville College
Western Governor's University -WGU

Job Titles Held:

School Bus Monitor
Floral Designer

Degrees

High School Diploma
Associate of Arts in Sociology
Some College (No Degree) in Business Administration And Management

School Bus Monitor Resume Example

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