Compassionate and knowledgeable person motivated to positively impact program operations and participant success with diligent support. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Well-trained in customer support and always seeking ways to enhance strategies and optimize assistance. Highly organized and hardworking with strong attention to detail.
Committed personal time, service and support to military families. Maintained efficient program operations by applying strong document management and resource coordination skills to day-to-day needs. Proven-relationship-building and planning abilities. Organized and planned for FRG events with the help of other supporting spouses. Raised thousand's of dollars during multiple events which was used to support functions and provide morale for soldiers and their family members. Performed recruitment and selection of volunteers to fill volunteer positions needed. Attended monthly meetings with the Battalion Command Team and other FRG leaders to provide streamlined information on scheduled events, fundraising and meetings to our families.
Recruited, trained and organized players to create cohesive and competitive teams. Coordinated practice dates and times. Provided coaching, mentorship and training during practices. Proven skills in relationship-building and strategies with an emphasis in highly organized, proactive and punctual leadership.
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