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school bus driver resume example with 12+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Safety-conscious School Bus Driver with 6 years in school bus transportation work and high regard for student safety. Transported large school district's students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Vehicle Systems Maintenance
  • Traffic Laws
  • Logging Paperwork
  • GPS and Route Planning
  • Post-Trip Inspections
  • Safe driver training
  • Dependable and reliable
  • Understands local routes
  • Commercial driving
  • Route logs
  • Effective communication skills
  • Vehicle inspections
  • Online training experience
  • Employee training
  • First aid
  • Training Programs
  • Health and Safety Standards
  • Training and Development
  • Product Knowledge
  • Teaching
  • Training and Development
Work History
10/2018 to 01/2023 School Bus Driver Transwest | Saint Joseph, MO,
  • Maintained VA driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Communicated information to parents to promote good communication and transparency.
  • Obeyed federal, VA and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Recorded bus route and made notes for substitute drivers.
  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
  • Created and enforced bus rules and kept expectations posted.
  • Drove bus along assigned route, picking up students.
  • Held special assemblies to explain rules and emergency bus procedures to students.
  • Monitored bus heating, lighting and ventilation systems.
05/2010 to 10/2017 Customer Service Representative Goodman Manufacturing | Salt Lake City, UT,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Updated account information to maintain customer records.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Processed customer adjustments to maintain financial accounts.
  • Collected and analyzed customer information to prepare product or service reports.
  • Recorded account information to open new customer accounts.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.

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  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded proactively and positively to rapid change.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
06/2006 to 06/2007 Manager's Assistant Quarrels | City, STATE,
  • Responded to and directed incoming calls and other communication.
  • Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
  • Scheduled meetings and managed calendar.
  • Ran errands to support daily needs of management.
  • Supported department procurement activities by coordinating with manager for direction.
  • Communicated with and interfaced with business owners and community as confidential liaison.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Monitored and managed social media accounts.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

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  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Recognized staff for contributions to company success to foster engagement and increase productivity.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored security to protect employees, customers and property.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Strengthened operational efficiency to remain cost-effective while maintaining quality service.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.
  • Reviewed sales and gross profit report to assess company efficiency.
Education
Expected in 05/1989 to to Diploma | General Studies Mabank High School, Mabank, TX GPA:
Certifications
  • Certified Survsafe, Quarles - 06/2003 - 06/2007

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Resume Overview

School Attended

  • Mabank High School

Job Titles Held:

  • School Bus Driver
  • Customer Service Representative
  • Manager's Assistant

Degrees

  • Diploma

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