Safety-conscious School Bus Driver with 4 years in school bus transportation work and high regard for student safety. Transported large school district's students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results.
Hardworking employee enthusiastic about learning Any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level.
Skills
Verbal and Written Communication
Conflict Negotiation
Working Quickly
Attention to Detail
Team Oriented
Flexible and Adaptable
Collaboration
Conflict Resolution
Self-Motivated
Active Listening
Good listening skills
Responsible
Organization and Time Management
Commercial Drivers License (CDL)
Federal and State Driving Regulations
Traffic Laws and Regulations
Dispatcher Communication
Team Meetings
Student Interaction
Creative Solutions
Effective Communication Skills
Safety Rules Compliance
Customer Relationships
Passenger Interaction
Passenger Assistance
Passenger Safety
Operational Safety
Customer Satisfaction
Emergency Situations
Safety Techniques
Customer Inquiries
Workplace Safety
Data Communications
Safe Transporting
Documenting Malfunctions
Commercial Driving
First Aid Certification
Safe Driver Training
Work History
School Bus Driver, 10/2018 to Current School District 51 Boundary – California City, CA,
Communication between parents and schools.
Communication between students and problem solving issues that arise while during routes.
Problem solving between students
Multitasking, watching children while driving and adhering to the rules of the road.
Coordinated schedules and communicated changes to customers.
Worked with service providers to resolve issues and correct delays.
Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
Maintained Maryland driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Transported passengers safely along prescribed routes according to tight schedules.
Inspected emergency equipment and verified safe working order for student and driver use.
Communicated information to parents to promote good communication and transparency.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
Drove bus along assigned route, picking up students.
Assessed bus condition and maintained brakes, wipers, gas levels and cleanliness.
Created and enforced bus rules and kept expectations posted.
Drafted and submitted reports detailing trips, fuel, mileage and hours.
Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
Recorded bus route and made notes for substitute drivers.
Monitored bus heating, lighting and ventilation systems.
Taught students first-aid and emergency protocols in case of emergency.
Preschool Teacher, 03/2012 to 09/2018 Freeport School District 145 – Freeport, IL,
Communication with parents discussing their children’s needs.
Taking payments for tuition.
Problem solving in the classroom and with parents.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Educated students in foundational concepts such as shapes, numbers and letters.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Applied play-based strategies to provide diverse approaches to learning.
Monitored students' academic, social and emotional progress and recorded in individual files.
Addressed behavioral and learning issues with parents and daycare management.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Promoted sensory development by providing access to different textures.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Identified signs of emotional and developmental problems in children and reported to parents.
Organized and facilitated monthly parent support group meetings.
Organized activities to teach preschool children foundational learning skills such as letters and numbers.
Helped new preschool children get used to classes by giving one-on-one support.
Used Software to document behavioral, emotional, academic and social growth of over Number students.
Cashier, 07/2011 to 03/2012 Lamichoacana Meat Market – Garland, TX,
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Collected and authorized payments of guests.
Worked closely with shift manager to solve problems and handle customer concerns.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked identification for proof-of-age for alcohol and tobacco sales.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Reviewed weekly sales ads and monitored price changes.
Operated cash register to record transactions accurately and efficiently.
Performed cash, card and check transactions to complete customer purchases.
Food Service Worker, 03/2010 to 10/2011 Black Hills Special Services Cooperative – Sturgis, SD,
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Learned other teammates' work tasks to train as backup.
Made food according to standard recipes with requested changes for customer satisfaction.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Used cash registers and credit card machines to cash out customers.
Accomplished multiple tasks within established timeframes.
Counted money in drawers at beginning and end of each shift.
Education
High School Diploma : , Expected in 06/2012 Perryville High School - Perryville, MD GPA:
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