Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Hospitable individual with expertise in safe food preparation, menu development and payment collection. Accurately take orders and prepare daily food items to maximize customer satisfaction. Proactive Sandwich Artist skilled in preparing and organizing ingredients and components to maximize productivity in high-volume environments. Advanced customer service abilities demonstrated over [Number] years of experience in foodservice industry. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Skills
Sandwich preparation
Cleaning and organization
Ingredient inspection
Dependable and honest
Food preparation
POS system use
Task Prioritization
Conflict resolution
Effective multi-tasking
Cash Handling
Recipes and menu planning
Menu memorization
Stocking and replenishing
Performance improvement
Communication skills
Food preparation and safety
ServSafe
Kitchen staff coordination
Dining area cleanliness
Dining room management
To-go order preparation
Menu presentation
Food station setup
Item promotion
Food running
Table setting knowledge
Reservation coordination
Hospitality service expertise
Interactive communication skills
Table setting
Beverage preparation
Guest seating arrangements
Work History
03/2020 to CurrentSandwich MakerKneaders Bakery & Cafe | Salt Lake City, UT,
Checked completed orders for accuracy and bagged meals for easy carrying.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Assisted customers in choosing menu items by providing food complementing information.
Promoted customer loyalty by efficiently handling food and service complaints.
Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Provided product information and menu item explanation in consideration of dietary restrictions.
Organized work areas to foster efficiency and model exceptional kitchen etiquette.
Communicated menu item information and offered suggestions to promote featured products.
Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
Cleaned food preparation areas, tools and equipment.
Wiped counters, [Action] and sanitized equipment to maintain clean food prep and dining areas.
Trained team members to prepare sandwiches and other items according to instructions.
Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Maintained clean, sanitized and well-organized food preparation zones.
Efficiently prepared sandwiches and other menu items for guests.
Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
Performed shift change tasks each day to keep store efficient and neat.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Operated manual and electric appliances to peel, slice and trim food.
Assisted guests, including offering personable greetings and taking orders.
Processed payments and counted change to complete transactions.
Filled and mixed soft drinks, water and [Type] beverages.
Interpreted over [Number] food order slips per shift to prepare food according to customer orders.
Prepared [Type] food items by chopping, dicing, [Action] and cooking ingredients.
Operated grills and fryers to prepare delicious, attractive fast food items, including [Type] and [Type] items.
Executed sandwich artistry duties with very low occurrence of errors.
11/2019 to CurrentHostessExcela Health | Mount Pleasant, PA,
Conducted [Timeframe] dining room and server checks to assess readiness for expected customer loads.
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using [Software].
Assessed [Number] square-foot restaurant and lounge according to state and federal cleanliness standards.
Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Documented reservations and communicated changes to guests using [Software].
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Monitored dining room and guest flow to maximize table usage and minimize wait times by [Number]%.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Assisted managers with quickly resolving service- and food-related issues.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software].
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Helped [Job title] by taking drink orders, [Task] and [Task].
Documented reservations, alerted servers and managers of large groups and prepared seating.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Answered customer questions about hours, seating and [Type] information.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Monitored seating area and checked restrooms every [Timeframe] to keep spotless.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
07/2019 to 08/2020Carryout Lettuce Entertain You Enterprises | Rosemont, IL,
Increased customer satisfaction by resolving [Product or Service] issues.
Maintained excellent attendance record, consistently arriving to work on time.
Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
Answered phones to take customers orders.
Prepared the food for customers to order in togo boxes and placed in togo bags.
Cashed customers out.
02/2019 to 04/2019Sandwich ArtistCoborn's | Sturgeon Bay, WI,
Efficiently prepared sandwiches and other menu items for guests.
Promoted customer loyalty by efficiently handling food and service complaints.
Organized work areas to foster efficiency and model exceptional kitchen etiquette.
Performed shift change tasks each day to keep store efficient and neat.
Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Maintained clean, sanitized and well-organized food preparation zones.
Checked completed orders for accuracy and bagged meals for easy carrying.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Filled and mixed soft drinks, water and [Type] beverages.
Prepared [Type] food items by chopping, dicing, [Action] and cooking ingredients.
Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
Wiped counters, [Action] and sanitized equipment to maintain clean food prep and dining areas.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Executed sandwich artistry duties with very low occurrence of errors.
Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
Education
Expected in GED | Canton Preparatory High School, Canton, MIGPA:
Went to Canton Preparatory High School for freshman year then was home schooled for the rest of my high school years.
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