High-energy food service professional accustomed to smoothly handling guest needs from initial orders through preparation and delivery. Knowledgeable about foods, safe handling strategies and payment processing. Dextrous and well-organized in smoothly producing consistent, high-quality food items. Dedicated CNA committed to providing optimal patient care and support while assisting medical staff with meeting critical needs. Skilled in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable, forward-thinking approach.
Skills
Food handling and sanitization
Kitchen cleanliness and organization
Sandwich artistry
Quality control
Concise time management
Creative problem solving
Task delegation
Sales transaction management
Superior communication skills
Food service standards
Guest service
Patient relations
Cooking procedures
Collaboration
Menu item familiarity
Grooming and bathing assistance
Documentation procedures expert
Able to lift
Collecting vital signs
Collecting specimens
General housekeeping ability
Preparing meals
Infection control procedures
Calm and level-headed under duress
Quick problem solver
Performing patient intakes
Understands mobility assistance needs
Valid [State] driver's license
Assisting with personal grooming
Education and Training
Marshall High SchoolBend, OR, Expected in 06/2017 – –High School Diploma: - GPA:
Central Oregon Community CollegeBend, ORExpected in – –:Cna/Nursing - GPA:
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
Completed efficient store opening and closing procedures each day.
Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Organized food preparation stations and replenished supplies regularly.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Restocked kitchen supplies by rotating food according to dates and [Action].
Used [Type] system and cash register to receive payments by cash, check, credit card and voucher.
Answered guest questions, delivering most accurate and updated information available.
Informed customers of regular deals or monthly specials, upselling [Number]% of orders.
Verified orders and bagged items for easy transport.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Assisted customers, including answering questions and preparing orders.
Organized food items on serving trays and in carry-out packages.
Monitored and counted food stock and supplies to reorder on time.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Completed opening, closing and shift change tasks to promote store efficiency.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Trained sandwich artists to apply attention to detail and commitment to quality.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Prepared [Type] food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
Quickly prepared accurate orders within expected [Number]-minute timeframe.
Corvallis - Helping Hands Home Care - Caregiver City, STATE, 03/2019 - 12/2019
Monitored vital signs and medication use, documenting variances and concerning responses.
Helped clients with personal needs from exercise to bathing and personal grooming.
Assisted with meal planning to meet nutritional plans.
Fostered independence in disabled individuals while closely monitoring safety at all times.
Cultivated amiable relationships with over [Number] residents, resulting in strong overall patient happiness and emotional well-being.
Engaged client in physical and mental activities to sustain quality of life.
Laundered clothing and bedding and changed linens [Number] times per [Timeframe] to prevent spread of infection.
Implemented group activities such as [Type] and [Type] activities, improving resident and staff engagement
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Coordinated with doctors and registered nurses to develop care plans for patients.
Reported concerns to supervisory [Job title] to maintain optimal care for all client needs.
Worked with supervisory medical staff to review cases and improve care.
Improved patient outlook and daily living through compassionate care.
Regal Entertainment - Consessionist City, State, 01/2018 - 09/2019
Engaged in opening procedures such as, setting up drink machines, turning on fryers and prepping food and condiment stations.
Informed customers of menu items and assisted with beverage and food recommendations.
Processed customers' orders by applying applicable discounts, completing cash and credit transactions and ringing in items to cash register.
Performed sanitation procedures such as washing dishes, mopping, sweeping and steaming counters.
Operated and maintained concession equipment, including fountain machines, hot dog rollers, popcorn and cotton candy machines.
Completed customer requests, drink and food orders.
Executed inventory control by restocking merchandise and completing weekly inventory sheets.
Cooked hot foods, prepared salads, sandwiches and sliced fruits for consumption.
Operated concession stand, greeted guests and maintained excellent food presentation.
Maintained proper food safety by following and adhering to food sanitation procedures.
Served food and beverages with focus on quality items and superior service.
Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
Pleasantly served fresh food and beverages to customers at large [Type] concession stand.
Applied customer feedback regarding menu items and replenished popular offerings to meet demand.
Recorded customer orders and communicated clearly to confirm each order.
Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
Delegated tasks to other concession team members and prioritized duties to meet deadlines.
Effectively worked with teammates and openly invited coaching from management team.
Cleaned food preparation areas, cooking surfaces and utensils.
Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
Suggested additional menu items, beverages and desserts to increase sales.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Received orders and fulfilled orders quickly and efficiently.
Took and prepared food and drink orders and processed payments, assisting approximately [Number] customers per shift.
Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
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