Great with customers, successful at interacting with guests and co-workers in pleasant, courteous manner. Efficient at handling multiple tasks simultaneously in fast-paced establishment. Well-educated in safety and kitchen equipment operations.
Skills
Food service standards
Superior communication skills
Cash register operation
Trained in food safety guidelines
Accurate cash handling
Skilled baker
Sales techniques
Experience
Sandwich Artist, 10/2019 - Current Gpm Investments – Fishers, IN,
Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
Organized food preparation stations and replenished supplies to maximize efficiency.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Took customers' orders by recording requested menu items, substitutions and add-ons.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Communicated with customer to provide menu offering details and assist with decision-making.
Accepted payments and made change to process transactions.
Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Verified orders and bagged items for easy transport.
Executed all daily tasks and assisted other team members when needed.
Cleaned and maintained all food preparation stations.
Washed and sanitized dishes after every use to protect customers.
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Answered guest questions, delivering most accurate and updated information available.
Assisted customers, including answering questions and preparing orders.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
Restaurant Busser/Cashier, 10/2018 - 08/2019 Festival Foods – West Allis, WI,
Managed inventory of dining room products, including condiments, linens and flatware.
Applied proactive and resourceful nature to create pleasant guest experiences.
Supported serving staff in delivering accurate and well-presented food orders.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.
Removed trash, spills and trays to keep areas clean and professionally organized.
Greeted guests with friendliness and professionalism.
Monitored customer movements and quickly cleared empty tables for future customers.
Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
Executed cash transactions quickly and accurately.
Backed up cashier staff to process customer orders and payments.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Cashier, 05/2018 - 05/2018 Cenex Gas Station – City, STATE,
Provided assistance with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Processed customer payments quickly and returned exact change and receipts.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Properly verified customer identification for alcohol or tobacco purchases.
Assisted cashiers with completing end-of-day counts and securing funds to prevent loss or theft.
Education and Training
High School Diploma: , Expected in 05/2020 - North Central Jr/Sr High School - Powers, MI, GPA:
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