(555) 432-1000,
, San Francisco, CA
Professional Summary

Customer service with 5 -year background in cashiering, stocking and general duties. Desires role as customer service rep. Friendly, helpful customer associate with a prompt nature and willingness to work a flexible schedule.

Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking.

Dynamic Sandwich Maker bringing proven history of effective performance in fast food industry. Skilled in adhering to company standards for quality while ensuring individualized customer service. Certified in SafeServ food handling.

  • Mentoring artists
  • Artistic abilities
  • Sandwich preparation
  • Closing tickets
  • Maintaining standards
  • Educating consumers
  • Front desk management
  • Leadership communications
  • Creating sales strategies
  • Site safety
  • Basic math skills
  • Customer direction
  • Answering incoming calls
  • Verifying documentation
  • Order pulling
  • Scheduled services
  • Box lifting
Banks High School Banks, OR Expected in 06/2014 Diploma : HS - GPA :
Work History
Owens & Minor, Inc. - Sandwich Artist & cashier
Knoxville, TN, 06/2019 - 08/2020
  • Executed sandwich artistry duties with very low occurrence of errors
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register
  • Maintained clean, sanitized and well-organized food preparation zones
  • Operated manual and electric appliances to peel, slice and trim food
  • Organized work areas to foster efficiency and model exceptional kitchen etiquitte
  • Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides
  • Checked completed orders for accuracy and bagged meals for easy carrying
  • Promoted customer loyalty by efficiently handling food and service complaints
  • Communicated menu item information and offered suggestions to promote featured products
  • Efficiently prepared sandwiches and other menu items for guests
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods
  • Filled and mixed soft drinks, water and bubbler beverages
  • Prepared veggie food items by chopping, dicing, and cooking ingredients
Mccoy's Building Supply - Customer Service Associate
Cleburne, TX, 04/2018 - 09/2018
  • Conferred with customers about concerns with products or services to resolve problems and drive sales
  • Maintained accurate and current customer account data with manual forms processing and digital information updates
  • Managed customer relations and customer service through daily communication and interaction
  • Exceeded service objectives by applying proven customer service and sales best practices
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution
  • Operated in dynamic, high-volume environments to provide skilled assistance to more than 100 customers each day
  • Handled over 80 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services
  • Recommended items to customers based on specific needs and explained features and benefits
  • Greeted customers entering store and promoted sales or special programs
  • Issued receipts and processed refunds, credits, or exchanges
  • Provided management with daily log report on calls, complaints, resolutions, order statuses, and escalations
  • Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans
Sheldon Oil Company - Customer Service Cashier
City, STATE, 08/2015 - 10/2017
  • Resolved customer complaints and maintained clean and tidy checkout area
  • Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed
  • Educated customers on promotions to enhance sales
  • Counted money in drawers at beginning and end of each shift to ensure amounts were correct
  • Maintained reports of transactions and greeted customers when entering and leaving establishment
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Counted cash in register drawer at beginning and end of shift
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales
  • Prepared and submitted end-of-shift reports using [Software]
  • Reviewed and resolved differences between accounting information and cash drawer
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Assisted customers by answering questions and fulfilling requests
  • Answered questions about store policies and concerns to support positive customer experiences
  • Verified over $[Amount] of cash and credit payments daily
  • Checked prices for customers and processed items sold by scanning barcodes
  • Conducted inventory counts by adding each item in stock and documenting in [System]
  • Set up new sales displays each [Timeframe]
  • Prepared beverages and filled food orders for customers
  • Quickly and accurately counted drawers at start and end of each shift
  • Served needs of more than [Number] customers in busy [Type] environment

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School Attended

  • Banks High School

Job Titles Held:

  • Sandwich Artist & cashier
  • Customer Service Associate
  • Customer Service Cashier


  • Diploma

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