Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

30 years of experience in thehotel and restaurant industry. Dedicated to providing thehighest levels of customer service. Skilled at building positive relationships and focusing attention on guest needs.

  • Cleaning procedures
  • Handling cash
  • Communicating with customers
  • Quality controls
  • Sanitation guidelines
  • Team contribution
  • Conflict mediation
  • Multi-tasker
  • Credit card payment processing
  • High-energy attitude
  • Medication administration
  • Coordination skills
  • Cash management experience
  • Safe food handling
  • Food inspection
08/2019 to 01/2020
Salad Bar Attendant Jason's Deli Newport News, VA,
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every day.
  • Employed knowledge of cutlery and culinary tools to prepare food.
11/2016 to 05/2019
Waitress Cache Creek Casino Resort Brooks, CA,
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
Front Desk Clerk Hendrick Medical Center Abilene, TX,
  • Worked with team to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Delivered key administrative support to coworkers.
  • Posted room charges such as food, liquor, and telephone calls based on individual customer actions.
  • Computed guest billings and posted charges to room accounts.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Planned customized itineraries for guests, including lodging in promotion of local tourism and entertainment industries.
  • Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
  • Input customer data using their software and made immediate updates to reflect room changes.
  • Explained and pointed out property details to patrons, including dining areas, pool, spa, and fitness center.
  • Managed all front desk operations for busy high-volume hotel.
Education and Training
Expected in
Willard Adult Basic Ed - Missoula, MT

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School Attended

  • Willard Adult Basic Ed

Job Titles Held:

  • Salad Bar Attendant
  • Waitress
  • Front Desk Clerk


  • GED

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