Customer-oriented server with excellent interpersonal and communication skills. Food and beverage expert. Focused and successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
Skills
Excellent customer service skills
Cash register operation
Recipe conversion
Exceptional communication skills
Quick learner
Food Handler certificate
Food preparation experience
Strong client-interaction skills
Education
Morris Knolls High SchoolRockaway, NJExpected in 2013 – –High School Diploma: - GPA:GPA: 3.7
Work History
Four Seasons Hotels Inc - Runner Kailua Kona, HI, 08/2014 - Current
Consistently provided professional, friendly and engaging service.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Completed on-time deliveries by choosing the best and most efficient routes.
Politely assisted customers in person and via telephone.
Worked exclusively through a mobile phone application.
Communicated with both restaurants and customers to ensure each order was properly executed.
Continental Carbonic Products, Inc. - Team Member East Hartford, CT, 06/2014 - 08/2014
Greeted customers and provided excellent customer service.
Maintained high standards of customer service during high-volume, fast-paced operations.
Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Operated the drive-through window and sales register quickly and efficiently.
Prepared fountain drinks and ice cream items.
Verified that prepared food met all standards for quality and quantity.
Handled currency and credit transactions quickly and accurately.
Strictly followed all cash, security, inventory and labor policies and procedures.
Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
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