An experienced community worker who is organized, motivated, and eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Email and phone orders
Supply restocking
Company policies and procedures
Food safety procedures
Dining customer service
Food safety understanding
Effective customer upselling
Proper equipment operation
Guest experiences
Training and mentoring
Collaboration
Work ethic
Multitasking
Reliable and trustworthy
Decision-making
Organization
Flexible
Teamwork Skills
Leadership Skills
Experience
Restaurant Team Member, 08/2021 to Current Firehouse Subs – Athens, GA,
Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
Stocked condiments, toppings, and other food items during slow hours to avoid dashing to the kitchen during peak times.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Cleaned counters and common areas to minimize the spread of germs.
Collected money, made change, and counted out register at end of shift.
Refreshed inventory supplies for drink and napkin stations.
Upsold items to paying customers to boost shift revenues.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Provided exceptional service to the high volume of daily customers.
Dietary Aide, 02/2021 to Current Chelsea Jewish Lifecare – Chelsea, MA,
Served specific meals to patients with special dietary needs.
Assisted patients with special needs to eat meals, providing kindness and patience.
Set tables before patients arrived to maintain meal plan productivity.
Delivered snacks to nurse stations for distribution to specific residents.
Gathered soiled tablecloths and dietary linens and delivered to laundry.
Stocked food and other supplies for the main kitchen and units.
Cleaned and maintained the dining room during and after each meal service.
Worked closely with team members to update cleaning protocols and increase aide efficiency.
Adhered to administrative departmental policies and procedures, including safety, health, and confidentiality.
Offered alternative menu choices to meet diet prescription guidelines while enabling clients to receive optimal food preferences.
Delivered designated trays and supplies to patients as scheduled.
Take-Out Specialist, Cashier, 09/2019 to 11/2020 Weezy's Sports Bar & Grill – City, STATE,
Operated cash register, collected payments, and provided accurate change.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Accepted cash and credit card payments, issued receipts, and provided change.
Trained new team members in cash register operation, stock procedures, and customer services.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maximized sales potential by preparing, storing, rotating, and merchandising products at point of sale.
Learned roles of other departments to provide coverage and keep store operational.
Listened to clients' needs and assisted with identifying and securing appropriate services.
Resolved customer complaints and escalated worsening concerns for remediation.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Hostess, Food Runner, 11/2018 to 07/2019 Aero Ale House Byron – City, STATE,
Greeted guests and gathered information to seat groups or place them on the waitlist.
Supported serving staff, food runners, and bussers to keep the dining room presentable and ready for guests.
Escorted guests to the seating area, furnished menus, and highlighted daily specials.
Monitored dining area to assess server capacity and estimate wait times.
Accommodated guests with children and special needs to promote a comfortable dining experience.
Completed closing duties by emptying trash, safeguarding alcohol, and polishing silverware.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Reset tables between guests, refilled condiments and wiped down surfaces.
Relayed orders and special requests to cooks.
Communicated with servers about new tables, changes in food availability and customer comments.
Offered insight into menu items to answer customer questions.
Responded quickly to customer concerns and escalated major issues to management.
Memorized dining room floor plans and understood seat number system.
Assisted servers to optimize guest dining experience.
Collected reservation information and communicated updates to guests via mobile device or in-person.
Education and Training
High School Diploma: , Expected in 05/2021 Byron High School - Byron, IL, GPA:
: , Expected in Indiana University Bloomington - Bloomington, IN GPA:
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