I am a first generation college student and the oldest of 2 younger siblings. I am very loving and caring when it comes to people but will toughen up when it comes to my job. I am very determine, always try my best and will always complete things that I have already started. I'm also a multitasker and a faster learner, never afraid to learn new things. I can be very creative in many ways and bring a positive energy into the room. I love being around different kind of people and helping them too. I've worked with my parents mainly since my 5th grade just to help them move on in life and if it wasn't for them i wouldn't be where im at now. They taught me how to be a hard working person, not to give up easily, and to always fight for the goals I have set myself.
- Bilingual Spanish and English
- Multitasker
- Positive
- Team collaboration
- Fast learner
- Willing to learn new things
- Company policies and procedures
- Supply restocking
- Guest experiences
- Buffing and waxing
- Janitorial equipment familiarity
- Excellent communication skills
- Time Management
- Maintenance
- Customer Service
- High-energy attitude
- Payment processing
- Customer assistance
- Customer order recording
- On hands learner
- Elevate Phoenix Member
- Honor Roll Fall and Spring semester 2017
- National Honor Society Member
Palm Beach Gardens, FL, 10/2020 - 12/2020
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Upsold items to paying customers, including Antojitos and Special combos, which helped to boost shift revenues.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted newly seated guests quickly and efficiently.
- Processed customers' payments and provided receipts.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Cedar Rapids, IA, 05/2018 - 10/2020
- Used digital timekeeping system to document hours worked each day.
- Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
- Sanitized frequented areas and equipment using approved supplies.
- Restocked supplies, replacing toiletries, liners and soaps.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats.
- Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
- Performed and documented routine inspection and maintenance activities to meet client expectations.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Wichita, KS, 08/2019 - 03/2020
- Every Tuesday of each week, we would go to Barnard Black Elementary School to teach 5th graders about characteristics and life learning skills.
- Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
- Remained calm and patient in all student interactions to support individual growth and development.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
City, STATE, 12/2019 - 12/2019
- Hopes kids is a organization where they have free games, food, presents, and shows during christmas week for many kids with different kinds of sickness that cant be curable.
- Helped the adults with they're kids.
- Helped serve food for adults.
- Did activities with special need kids.
- Passed out gifts to the kids and keeping everything organized.
- Also help run some of the games while the owners were taking breaks.
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School Attended
- Cesar Chavez High School
- Maricopa Community Colleges - South Mountain Community College
Job Titles Held:
- Restaurant Team Member
- Janitorial Cleaner
- Teaching Volunteer
- Customer Service Assistant
Degrees
- High School Diploma
- Some College (No Degree)
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